Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,974)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

April 15, 2022

Service après vente très réactif, je recommande ! Service après vente très réactif, je recommande !

Swimi
France
About 2 years using the app
OneCommerce.io replied April 18, 2022

Hi Etienne,

I'm Jonathan. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

Edited March 26, 2024

Easy to use, great customer service, helped me with multiple issues, I would recommend this, I already use this application on both of my websites..

RANDRIDE
Hong Kong SAR
About 2 years using the app
OneCommerce.io replied May 20, 2022

Hi there,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

Edited April 4, 2024

Excellent App, the value for money is high, the instant online help is a best and not to be underestimated. It is full of settings to satisfy I believe all possible needs (at least mine) and with the precious online help of Polaris the procedure was simple and quick and I resolved all my doubts. I recommend it without reserve

Vacuum Tubes Treasures
Italy
About 2 years using the app
OneCommerce.io replied July 4, 2022

Hi Tiziano,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

May 24, 2022

The app is easy to use and edit the translated content.
Also quick and great support from the Transcy developer team.

Breakaway Matcha Japan
Japan
About 2 years using the app
OneCommerce.io replied May 25, 2022

Hi there,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

September 26, 2021

Extremely quick & helpful customer service! They solved my problem within minutes of me writing to them

By Millin
Switzerland
About 2 years using the app
OneCommerce.io replied September 27, 2021

Hi there,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

April 5, 2024

Geweldige vertalings app voor Shopify. Geweldig geholpen door de support (Clara) en ik ben nu met mijn webshop helemaal gereed om uit te breiden binnen Europa.

Dutch Tufting
Netherlands
Over 1 year using the app
OneCommerce.io replied April 15, 2024

Hi Davy,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

September 14, 2022

Just installed the app, still on the 14 day trial but it looks promising. very easy to work with, fast and kind customer service and translation and currency are as efficient as promised.

HerbalHealing
Netherlands
About 2 years using the app
OneCommerce.io replied September 22, 2022

Hi Selina,

My name's Julia from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Julia
Transcy by OneCommerce

May 23, 2022

Great app and very easy to use and support (Jennifer) was very helpful and helped make the set up quick and easy. Great value.

Fabian Couture
United States
About 2 years using the app
OneCommerce.io replied May 24, 2022

Hi Zachary,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

February 17, 2022

I used this app to translate my site into multiple languages. Helpful and kind customer service, they solved my problems in minutes. I recommend installing it for those who need to translate their site into multiple languages

Teste Di Moro Siciliane
Italy
About 2 years using the app
OneCommerce.io replied February 18, 2022

Hi Domenico,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

September 15, 2022

They made great suggestions and completed the process quickly. I am very satisfied with the experience

THEBAN BOXES
Spain
About 2 years using the app
OneCommerce.io replied September 22, 2022

Hi Lily,

I'm Daisy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Daisy
Transcy by OneCommerce