Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,968)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

June 21, 2023

Really appreciate the support team, Marco really helped me out with both apps and he is vevry fast.

WWE Store
United States
About 14 hours using the app
OneCommerce.io replied June 22, 2023

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

October 1, 2022

molly from onecommerce was really nice and helpful, she found answers to every question I had. Great app in general, does what it is supposed to do.

Goldiewatch
Italy
About 13 hours using the app
OneCommerce.io replied October 3, 2022

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

May 27, 2021

This is my first time use this app and I feel great about it. especially with the assistant who guided me through the whole settings !

零居 Zeroliving
Taiwan
About 13 hours using the app
OneCommerce.io replied May 27, 2021

Hi Guan,

Here's Jake from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jake
Transcy - Translate Language and Convert Currency

January 22, 2022

Very simple to use and easy to handle.
I had some difficulty but the customer support was responsive

Stept-luxe™
United Kingdom
About 13 hours using the app
OneCommerce.io replied January 24, 2022

Hi Abdouzeid,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

June 17, 2022

i cant describe how this app helped me with translating my site and ALSO the currency deserves FIVE stars

Halabeec
United Arab Emirates
About 13 hours using the app
OneCommerce.io replied June 18, 2022

Hi Abdullah,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

April 1, 2022

This is a nice transaltion app, with fully automatic translate function yet somehow the content of 3-rd party app cannot be manually edited. That's a limit, otherwise you will have to edit it string by string, that's a way to make sure you have the exact right transaltion you want. You can say it's a good point though. The powerful support team is super helpful, esp Teresa, the best technican I've ever asked, helped me out for a lot of coding based on the app!

CUBED SKINCARE
Canada
About 13 hours using the app
OneCommerce.io replied April 4, 2022

Hi Hiu,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

August 11, 2021

Installed this app to translate my new website from Japanese into English. You can ask any question over chat and that helped me a lot! Thank you!!

Yuki Wardrobe
Japan
About 12 hours using the app
OneCommerce.io replied August 11, 2021

Hi 藤平由紀,

I'm Lagan from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Lagan
Transcy - Translate Language and Convert Currency

February 11, 2021

The customer service was really good and it was super quick to get onto my website!! I definitely recommend

AloCosmetics
United States
About 12 hours using the app
OneCommerce.io replied February 11, 2021

Hi there,

This is Lily from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lily
Transcy - Translate Language and Convert Currency

June 5, 2022

Lee from supporting was great. Thank you for your help! He entegrate very well on our store............

VERBIER
Türkiye
About 12 hours using the app
OneCommerce.io replied June 8, 2022

Hi Furkan,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

May 13, 2022

Amazing!! Beautiful support!!!!! Really nice i love it! Great work!!!!!!!!TOP TOP TOP TOP TOP TOP!!!

waseingeschenk
Germany
About 12 hours using the app
OneCommerce.io replied May 17, 2022

Hi Ilja,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency