Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,967)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

August 11, 2023

very happy with the customer service very professional and helpful
very fast replay and always available

ITALAROMI
Italy
About 6 hours using the app
OneCommerce.io replied August 17, 2023

Hi ERIAND,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

September 1, 2022

wonderful customer service, even if I am just using the $9.9 plan.
User interface is attractive and clean, relative easy to control, quite convenient! Recommend

Choco Next
Hong Kong SAR
About 6 hours using the app
January 9, 2022

great app that is really easy and simple to use. amazing customer support that helps you even with the free plan!

Sphyre Jewellery
Netherlands
About 6 hours using the app
OneCommerce.io replied January 10, 2022

Hi Angelo,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

April 28, 2022

A very good app.. recommend it. It is useful and the support is very great and they reply to me immidiatly.

Koko Vozík
Canada
About 6 hours using the app
OneCommerce.io replied May 5, 2022

Hi Marouane,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

January 9, 2024

BO was super helpful to customise the selector to fit with our branding. Customer service is great and the app is super easy to use!

Lisou
United Kingdom
About 6 hours using the app
OneCommerce.io replied January 17, 2024

Hi Lisou,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

February 22, 2022

Very quick response to help me solve the problem. The APP helps a lot for international businesses. Good customer service!

SHEGLAM
Singapore
About 6 hours using the app
OneCommerce.io replied February 23, 2022

Hi Miao,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

January 14, 2022

Amber was absolutely great and helped us with set up! Amazing help and we were up and running in just a few minutes!

Cross Sportswear Intl
Sweden
About 6 hours using the app
OneCommerce.io replied January 17, 2022

Hi Camilla,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

November 4, 2022

everything amazing, amazing app, jaxber is really nice and help me with so much things on the website

dionystattoos
France
About 6 hours using the app
OneCommerce.io replied November 8, 2022

Hi Mathieu,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

August 12, 2022

J'ai beaucoup apprécié la disponibilité directe des membres de l'équipe. Leur savoir faire et leur gentillesse. Une application à recommander!!! :D 10/10

calli-skin
Belgium
About 6 hours using the app
October 4, 2022

I was looking for an app to translate also checkout. I'm still in the try-out period but so far it looks very promising. Amber from customer support was very helpful and did all she could to help me get everything in working order.

zoazoa
Greece
About 6 hours using the app
OneCommerce.io replied October 5, 2022

Hi Dimitrios,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce