Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,958)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual and currency conversion features, which support global market expansion. They praise its user-friendly interface and customization options that align with store branding. The app enhances the professional look of e-commerce sites and offers responsive, 24/7 customer support, aiding in business growth and customer engagement.

May 13, 2022

Works as it's supposed to. Customer service is great, however I think it's too expensive for what it does.

Average Tiger
Germany
About 1 hour using the app
OneCommerce.io replied May 17, 2022

Hi there,

Here's Jena. Thank you so much for your review.

We completely understand that costs are a big part of every merchant's decision of which apps to use, but we are ...

August 17, 2021

Staff is super helpful and even contacted me to help me install the language/currency dropdown themselves. The only downside is it overlaps everything on the site when scrolling. I thought it would be managed via the Shopify language switcher, so I'm not sure I'll keep it.

Mokili
Canada
38 minutes using the app
OneCommerce.io replied August 19, 2021

Hi Baka,

Here's Keelin from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you ...

Edited July 25, 2020

After installing the app their snippet was not removed, and it ranked our website on Gtmetrix (YSlow) to (D) , to remove their code here is what you need to do, go to the theme.liquid file under layout and remove/hide the below code: {% include 'fa_translate_core' %}

Also delete their snippet file : fa_translate_core

That should remove it for good, I hope they can fix this issue in the near ...

OneCup
Saudi Arabia
12 minutes using the app
OneCommerce.io replied July 27, 2020

Hello Najeeb,

I'm Kate from FireApps Customer Support Team, and I am very sorry for this unexpected issue, and the inconvenience caused to you.

First of all, thank you for ...

Edited May 11, 2022

App page is a little misleading. Says there is a free version, but it's only for stores under 60 days old and with less than 5 orders. No issue with the developers wanting to charge for their hard work, but if you're looking for a free appm this isn't it.

houndhamper
Thailand
3 minutes using the app
OneCommerce.io replied May 10, 2022

Hi Michael,

This is Justin and we're deeply sorry for your unexpected experience with our app

In relation to your main concern about Free plan, we have Free plan, however ...