
Transcy: AI Language Translate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,960)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective multilingual and currency conversion features, which support global market expansion. They praise its user-friendly interface and customization options that align with store branding. The app enhances the professional look of e-commerce sites and offers responsive, 24/7 customer support, aiding in business growth and customer engagement.
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The customer support was extremely helpful in setting up and problem solving. Our store is already seeing positive feedback from our language options.
Hi there,
This is Jolie. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we ...
Jane is so helpful and kind! Already feel really supported by this app which is amazing. Not sure if it works yet but I will update the review ones things are up and running.
Hi there,
Here's Oriana. Thank you so much for your comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general ...
Pas toujours évident à paramétrer mais le support technique est excellent.....ils m'ont aidé le jour de Noel !! :)
Hi Michele,
I'm Frederick from Transcy. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please ...
The app itself is really great. The customer support seems 24/7 with little wait time.
The only big issue I have had was trying to set it up. I wanted 5 languages and 5 currencys. I had over 1000 products. The changes I was trying to make in the backend were not showing in the backend but were showing on the website, but I did not know that at the time. It was really frustrating. It wasn't a ...
Hi Shane,
This is Patrick from Transcy. Thanks for your feedback
As we have seen that one of my colleagues is following your case, please let them know if you need further ...
Translation into Norwegian. Language is not perfect, but the app is easy to use and quick to setup.
Hi there,
I'm Kaylin from Transcy. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend ...
CS is great. But the overall English/French to Chinese are sometimes troublesome. I would recommend translating between Indo-European languages languages but not Chinese
Hi there,
This is Jocelyn from Transcy. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for ...
The app is not very userfriendly however the team behind it is great! They helped me solved all my issues pretty fast
Hi Allegra,
I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.
Thanks for taking the time ...
We use it for translation only and it does the job. Not 100% user-friendly, but the customer support is excellent.
Hi Viktor,
I'm Kaylin. Thanks for your review. We hope you have a good experience with our support team and Transcy app.
However as you said that not 100% user-friendly, you ...
A very app, but I would appreciate a little more transparency. In particular, they don't clearly mention that translations are for only 1,000 products in most of their plans. This should be mentioned in the plan comparison. Otherwise, a very good tool.
Goede onboarding service!
De vertalingen moeten nog blijken maar op het eerste oog ziet het engels er goed uit!
Hi Paul,
Here's Timothy. Thank you so much for your review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like ...