Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,974)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

July 27, 2022

Garlic was amazing, the platform works pretty well even if i don't understand why you have to get the platinum subs. to get out "powered by Transcy"

highnessdistribution
Italy
About 2 years using the app
Edited April 29, 2024

Thanks Cris! Really good support. Quick and empathetic response. Pleasant attitude, with great knowledge of the app ...Thanks for your help.

GlobalMultinational
United States
About 2 years using the app
OneCommerce.io replied March 5, 2022

Hi CAMILO,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

February 9, 2022

Quick reply and Super fast problem solving! theu help you so fast! it's unbelievable how quick they work.

Knight and Day Fashion
Netherlands
About 2 years using the app
OneCommerce.io replied February 10, 2022

Hi Ingoël,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

May 22, 2022

It is very convenient. It can automatically translate the store language into multiple languages, switch according to the customer's geographic location, and manually proofread the language of the target country. There is also a surprise that you can upload the product images of the country separately for different countries.

InTechLegent
China
About 2 years using the app
OneCommerce.io replied May 23, 2022

Hi HUI,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

March 4, 2024

Tech support is great. A bit slow but they always find the answer for us. thank you for your dedication and time in helping us with the issues we have using Trancy.

Arwendayle
United States
Almost 2 years using the app
OneCommerce.io replied March 12, 2024

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

February 8, 2021

Great help from Lisa with adding currency options. Really quick and efficient service and all for free! Thanks.

The Handmade Nursery Company
United Kingdom
About 2 years using the app
OneCommerce.io replied February 9, 2021

Hi there,

My name's Lynn from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Transcy - Translate Language and Convert Currency

October 11, 2022

It's a great product & they offer excellent support for it. The app is very good if you're looking for a language or currency translator.

Resinarthub
United Arab Emirates
About 2 years using the app
OneCommerce.io replied October 11, 2022

Hi Zia,

I'm Enzo from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Enzo
Transcy by OneCommerce

February 26, 2022

Been using a few translation apps thats been taking to long to translate, then i installed this and damn, it took 1 second and everything was translated! Awesome!

Boulevard 49
Sweden
About 2 years using the app
OneCommerce.io replied March 1, 2022

Hi Alexander,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

June 16, 2023

love it, awesome support! Thank you! my problem was very fast fixed and now i am able to do custom translations by myself :)

Lieblingspfote
Germany
About 2 years using the app
OneCommerce.io replied June 20, 2023

Hi Melanie,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

May 26, 2022

I used this app, and the customer service and technical staff, His's Raymond, patiently helped me answer my questions, and the instructions were clear and clear, and I could quickly find the corresponding place. Thank you very much for their help and support.

Cookielly
Hong Kong SAR
About 2 years using the app
OneCommerce.io replied May 30, 2022

Hi there,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency