Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,968)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

October 31, 2022

Transcy is a very useful localization app and the support is very proactive on onboarding. Zenny from the support team was very helpful with all of our queries. The only thing we miss about this app is that it doesn't support HREF lang tags, we hope this will be added as a feature in the future.

Black Rooster Test
United Kingdom
About 5 hours using the app
OneCommerce.io replied November 1, 2022

Hi Kenan,

Here's Oriana from Transcy. Thank you so much for your feedback and we will try to improve our app in the better way to reach more your expectation

We're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

January 28, 2022

i used this app to help me do with translator. I really like how it's work. Thank you so much for this app.

opmo8
Denmark
About 5 hours using the app
OneCommerce.io replied January 29, 2022

Hi Elvina,

This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

June 28, 2023

I need to solve the problem can be very good to help me solve, and the processing speed is relatively fast, very good service.

oqqfitness
China
About 5 hours using the app
OneCommerce.io replied June 29, 2023

Hi Kang,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

July 8, 2022

Jeg har brugt denne app til at kunne tilbyde flere sprog og valuta. Kan godt anbefales. Jeg kan nu sælge mere internationalt.

Champagne Season
Denmark
About 4 hours using the app
OneCommerce.io replied July 18, 2022

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

December 4, 2023

Just install the app to test it on the Growth plan. All the pages were translated well and the support was great.

GraphTech China
Canada
About 4 hours using the app
OneCommerce.io replied December 7, 2023

Hi Dave,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

November 22, 2022

The app is useful + they have a live chat support! The information and guide I received from Molly is exceptional!!

Loop Lasso
United States
About 4 hours using the app
OneCommerce.io replied November 24, 2022

Hi Benzion,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

April 8, 2022

great and immediate assistant. Kind person is the team (actually i was supported by Jennifer Wilson). I have the first plan in this app.. i am looking forward to see more features when ill update my plan.

Products of greek land
Greece
About 4 hours using the app
OneCommerce.io replied April 16, 2022

Hi ANDREAS,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

May 13, 2022

Easy to use and very helpful app, also the customer support is great, fast and helpful. Highly recommended!!

Warehouse Dealo | Top Luxury Fashion Brand Clothing & Accessories Store
United States
About 4 hours using the app
OneCommerce.io replied May 17, 2022

Hi Siamak,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

Edited December 16, 2022

Very good app. Good customer service. They helped and guided me through everything I need to do. I think it will definitely help conversion and sales because being able to be understood by many countries is very important.

Rave Essentials Co.
United States
About 4 hours using the app
OneCommerce.io replied December 20, 2022

Hi Jaynard,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

July 12, 2022

An amazing support, Tom was with us from the beginning and was very kind. Just for that, we can recommend the app.

Dolcenola Studio
France
About 4 hours using the app
OneCommerce.io replied July 18, 2022

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency