Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,964)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

June 18, 2022

Thank you for your support It was quick and easy and the service was great from the heart Thank you I'm so grateful

just for she
Saudi Arabia
About 3 hours using the app
OneCommerce.io replied June 21, 2022

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

February 17, 2022

They offered to help in the chat when they saw something was not working. I didn't even had to ask for it! And it was fixed very fast. Very happy with the service.

EVITAROZA
Netherlands
About 3 hours using the app
OneCommerce.io replied February 18, 2022

Hi Evita,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

February 7, 2023

The application is very useful in running a international shop. Customers have a very easy way to change the language.

MDA TRUCK
Norway
About 3 hours using the app
OneCommerce.io replied February 10, 2023

Hi Wiktor,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

August 24, 2022

Best translate app i've used! amazing staff who couldn't be more helpful. Definitely worth the membership.

CloraCloud
United Kingdom
About 3 hours using the app
July 25, 2022

Perfect service!! Everything worked perfect and when I needed help I got fast reply and a fast solution for the problem.

Qlasy AB
Sweden
About 3 hours using the app
December 23, 2021

The service is really good and timely,You can edit the translation language yourself, very good
服务很好很及时,不懂问就完事儿了,可以自己编辑翻译语言,很ok

MissSixty
Hong Kong SAR
About 3 hours using the app
OneCommerce.io replied December 24, 2021

Hi there,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

May 7, 2022

I installed this for my newly launched project and everything about this app is amazing! I'll start with the very clean and intuitive design, the rich features and lastly the awesome support. I had some difficulties configuring a few market and language settings on my end to get this running (this being my first Shopify experience) and Charlotte was very helpful (thanks!). I'll definitely use this moving forward! 5 stars!

somine-f9vm
Romania
About 3 hours using the app
OneCommerce.io replied May 9, 2022

Hi Georgiana,

Here's Matthew. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

June 27, 2022

Like this app. Still in configuration mode :) Amazing support. Dory was extremely helpful. Thank you

Deluxe Brows
United States
About 3 hours using the app
OneCommerce.io replied July 4, 2022

Hi Darius,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

August 11, 2023

this is my first time using this app. Polaris was very helpful! Great customer support!
I am excited to use this app.

GANDAGO | 간다고
Canada
About 3 hours using the app
OneCommerce.io replied August 17, 2023

Hi Bridgette,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

March 9, 2023

I recommend this app because is very good to increase the sale and the customer service is very good specially Kaity. Thank you for you help

Inspiration 888
United States
About 3 hours using the app
OneCommerce.io replied March 10, 2023

Hi there,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce