Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,964)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

February 4, 2022

They delivered the support professionally with patient, great services and experiences two thumbs up.

WORLDTIMER
Hong Kong SAR
About 3 hours using the app
OneCommerce.io replied February 7, 2022

Hi Henry,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

April 3, 2022

The app is really easy to use. Also the support is great, they help me every time. Jennifer helped me and she was great. Highly recommended

Violet Shop
Peru
About 3 hours using the app
OneCommerce.io replied April 5, 2022

Hi Matias,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

October 16, 2022

la signorina Scarlet mi ha aiutato in maniera ottimale per l'impostazione dell'aplicazione ed e riuscita a risolve tutti i problemi velocemente

NoNameShop
Italy
About 3 hours using the app
OneCommerce.io replied October 18, 2022

Hi Alessi,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

November 25, 2022

special thanks for Ellie from support did amazing adjustment and offer a veery good support friendly big recommend

BF Moda Fashion
Denmark
About 3 hours using the app
OneCommerce.io replied November 28, 2022

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

Edited June 1, 2020

Now this is EXACTLY what I was looking for in a translation app. Translated my content and allowed me to edit the automated translation in HTML. This allowed me to replace the iFrame src so that my videos would show up in the correct language. Had tried the other "more popular" FREE translation apps but none are comparable to this one. Very easy to use also. Many thanks to the developers.

ZePooch, Canine outerwear
Canada
About 3 hours using the app
OneCommerce.io replied July 13, 2020

Hi there,

Here's Johnson from FireApps Customer Service Team, and thanks for your feedback.

Besides Free plan, we also are offering Paid plans with many great features, and hopefully we can see you upgrade to one of them, and enjoy in a later moment. More details can be found here: https://help.fireapps.io/en/articles/4065085-which-plans-are-we-offering-in-transcy-app

Should you have any concern, please feel free to contact us via our live chat, or email at support@fireapps.io.

Have a great week ahead.

Regards,
Johnson

June 26, 2022

Amazing amazing support! Where to start... I had many questions and problems with my old translation app. So I was searching for an app with more control over my translations, and without so many restrictions (word count, hidden costs etc.). Pauline from support is fantastic! She helped me with all my problems and concerns and she is such a nice person! She went beyond the normal support and provided extra tips too! Thank you so much! I'm a happy customer!

Studio Niani
Germany
About 3 hours using the app
OneCommerce.io replied June 29, 2022

Hi Alena,

Here's Scott. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy - Translate Language and Convert Currency

Edited April 26, 2022

I am using this app for currency selection, it was easy to setup and the customer support was great.

DripLab
New Zealand
About 3 hours using the app
OneCommerce.io replied April 27, 2022

Hi Jeremy,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

March 2, 2023

Eleanor was an amazing help, thank you very much! Very fast communication and help, could not ask for more :)

recoverplus®
Germany
About 3 hours using the app
OneCommerce.io replied March 3, 2023

Hi Louis,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

February 24, 2022

It's a great and convenient app. I got a problem with the language switcher, their friendly staff instantly and actively assisted in solving it. That saved me a lot of time.

Sincere Online Store
Hong Kong SAR
About 3 hours using the app
OneCommerce.io replied February 25, 2022

Hi there,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

December 26, 2023

Lee and Violette were wonderful.

They were able to solve my issue.

Thank you for your help.

Horlogear
United States
About 3 hours using the app
OneCommerce.io replied December 28, 2023

Hi Steve,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce