Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,953)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual support, praising its user-friendly interface and integration with advanced translation services like OpenAI and DeepL for high-quality translations. They appreciate the customization options and the responsive, knowledgeable 24/7 customer service. The app also supports Shopify product variants, ensuring consistency across languages, and offers a smooth onboarding experience with thorough guidance from the support team.

Edited January 18, 2023

I am not very satisfied with the App, because it can only translate 1000 products, in our shop there are more than 13000. It means that the remaining products are not translated for the seo and other functions.
On the other hand, the assistance is excellent.
Kind and competent staff.

RacingBike
Italy
About 1 month using the app
OneCommerce.io replied January 19, 2023

Hi Carlo,

I'm Bellamy from Transcy and thanks for your feedback

In relation to your concern, we're aware that this limitation might affect your business demand so we're ...

Edited February 23, 2021

nice and quick problem solve by competent staff. thanks !! I look forward for more from you. Thanks very much. One of the best ever seen.

www.shop-hannahmartin.com
Germany
1 day using the app
OneCommerce.io replied February 24, 2021

Hi there,

Here's Lynn from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be ...

July 25, 2022

Ottimo servizio clienti! Grazie John!! :) App carina e sembrerebbe facile da usare, ho appena iniziato!

Brush Yours Puppies
Italy
30 days using the app
March 16, 2022

merci beaucoup le support est rapide et efficace je vous le conseil vraiment cette applications. merci encore

BOOWAW
France
1 day using the app
OneCommerce.io replied March 17, 2022

Hi Bocar,

I'm Marcus. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your ...

December 7, 2022

Great support team, encounter with problem for install and using Transcy, contact their support team, they are almost online all the times, and reply fast, help resolved problems, thank you very much.

Tronxy 3D Printer - Best 3D Printer with PLA Filament
China
1 day using the app
OneCommerce.io replied December 8, 2022

Hi XIAODON,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet ...

June 14, 2022

Very Responsive and efficient. The answers with details which can guide me completed the issue. and fix the bug very quickly.

Market Liberty
Hong Kong SAR
1 day using the app
OneCommerce.io replied June 14, 2022

Hi Tommy,

I'm Levi. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your ...

July 7, 2021

I used this app to translate my website parapaquetes.com / supplies.shop from spanish to english. It was a bit confusing at first but after getting to know the app it became easier. Customer service was a bit slow until Andy showed up. I had a 404 error when switching from language to language and he helped me out quickly. I will upgrade to the essential plan once I have my media ready. I cant ...

Para Paquetes
Mexico
29 days using the app
OneCommerce.io replied July 8, 2021

Hi Cristobal,

Here's Jewel from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that ...

September 15, 2023

Funziona bene, ma non è molto intuitiva

ORTHOBACK®
France
29 days using the app
OneCommerce.io replied September 18, 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Furthermore we really care how your business is in e-commerce market, so we highly recommend ...

July 1, 2021

Quick response , Correct solutions , kind and polite response.
Very useful APP. 100 % reliable app. Thanks!

Foods Japan
Japan
29 days using the app
OneCommerce.io replied July 2, 2021

Hi Kishimura,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a ...

February 1, 2021

Very easy tool to use when translating a website. The staff is very helpful and service minded, highly recommend!

Oneswhodo
Sweden
1 day using the app
OneCommerce.io replied February 1, 2021

Hi there,

My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience ...