Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,918)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

Edited September 1, 2021

The Transcy's app is easy to use and the service staff are very efficient. We are very satisfied with this service. The FiresApps team will be able to respond to your needs very quickly. Thank you to their entire team for helping us when needed. More especially to Kate and Andy :) - L'application de Transcy est facile d'utilisation et le personnel de service est très efficace. Nous sommes très satisfaits de ce service. L'équipe de FiresApps sera en mesure de répondre très rapidement à vos besoins. Merci à toute leur équipe de nous avoir aidés lorsque cela était nécessaire. Plus spécialement à Kate et à Andy :)

LouiseLouis
Canada
Almost 3 years using the app
OneCommerce.io replied September 2, 2021

Hi Lara,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

October 11, 2021

I still have to see how it works after a few months but the service is superb. they installed it for me so I could use it within a half hour

MAD Exhausts
Netherlands
Almost 3 years using the app
OneCommerce.io replied October 12, 2021

Hi Daan,

This is Adela from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Adela
Transcy - Translate Language and Convert Currency

Edited December 2, 2021

I used this app to translate my site and product catalog. Is really easy and intuitive to use. It helped me to translate all my site.

HITO MX
Mexico
Almost 3 years using the app
OneCommerce.io replied December 6, 2021

Hi there,

I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

Edited October 20, 2024

I am Japanese. Your prompt support always helps me. Thank you.. And thank you for your 24-hour support.

円都市場
Japan
Almost 3 years using the app
OneCommerce.io replied December 13, 2021

Hi there,

Here's Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Marcus
Transcy - Translate Language and Convert Currency

January 22, 2021

It provides good customer service. If you find a problem, they will solve it right away. It's the best translation app.

BOXHEAD'S ART FACTORY
South Korea
Almost 3 years using the app
OneCommerce.io replied January 24, 2021

Hi there,

My name's Brian from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Brian
Transcy - Translate Language and Convert Currency

January 25, 2022

Super gentils et efficaces !!! Ils ont résolu tous mes problèmes alors que vraiment je ne suis pas douée pour expliquer.

alinalalala.com
France
Almost 3 years using the app
OneCommerce.io replied January 25, 2022

Hi Alina,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

October 14, 2021

Je suis agréablement surpris par la facilité d'utilisation de cette app et, cerise sur le gateau, le service client est impeccable. 5/5

Boutique Blossom
Canada
Almost 3 years using the app
OneCommerce.io replied October 18, 2021

Hi there,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

Edited March 17, 2022

Teresa was super fast and great! She solved the problems and we couldnt be more grateful. Awesome job!

cultured 1991 OG
Austria
Almost 3 years using the app
OneCommerce.io replied March 17, 2021

Hi there,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

August 17, 2023

The app answered our needs more than adequately and the customer service has always been top notch.

Inmec Instruments
Finland
Almost 3 years using the app
OneCommerce.io replied August 23, 2023

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

October 14, 2021

The service is amazing. Even if you go for the free plan, the attention to the customer is first class. Inside this plan there are also many options to customize the translations, being able to translate an unlimited amount of characters.

Basque Ensemble
Switzerland
Almost 3 years using the app
OneCommerce.io replied October 18, 2021

Hi Pablo,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency