Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,652)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual and localization features, noting its user-friendly interface and seamless Shopify integration. It offers unlimited translations and customizable elements like the translation switcher to match store branding. The customer support is praised for its responsiveness, particularly through live chat. Additionally, the app supports currency conversion and works well with third-party applications, aiding global business expansion.

August 19, 2024

Great support

PARADUXE
United Arab Emirates
8 days using the app
FireGroup replied August 29, 2024

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

January 28, 2022

They helped me a lot, perfect, the personalized help system solved the problems on my website, thank you very much

Mocca Beach Store
Italy
5 months using the app
FireGroup replied January 29, 2022

Hi Edson,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

October 4, 2022

Really cool app, very efficient. There are some features which could be improved, such as bulk translation per content for all languages. But most important is the 24/7 service team if you have a question they are very kind and quick in solving your questions!.

Pacific and Lime
Germany
5 months using the app
FireGroup replied October 6, 2022

Hi Nikša,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

August 31, 2023

Hervorragender Support! Das Team übertrifft seine Pflichten. Derzeit nutzen wir den Gratisplan und haben bereits herausragenden Support erhalten. Die Entwickler haben einen äußerst komplexen Wunsch von uns professionell umgesetzt, obwohl wir bisher keinen Cent bezahlt haben. Die kostenlose Version, die bereits über viele Funktionen verfügt, wurde uns sehr professionell präsentiert. Wir können es jedem uneingeschränkt empfehlen!

AnatomyLife Shop
Germany
5 months using the app
FireGroup replied September 7, 2023

Hi Maxim,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

May 10, 2022

What a great app. Does exactly as described. Customer support is NEXT level! Thank you Dante, thank you Jennifer. I'm so relieved to have found and purchased this for translations.

Pilloo
Canada
5 months using the app
FireGroup replied May 11, 2022

Hi Yerk,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

January 16, 2023

amazing service, they are proactive and answer rapidly to questions. Also, the app is easy to use and it works well on Shopify.

The Foldable Gaming Chair Company
Canada
5 months using the app
FireGroup replied January 16, 2023

Hi Francois,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

January 5, 2022

此應用程式為我們帶來很大的幫助,翻譯功能健全、應用程式設計便利。
每次遇到安裝、頁面呈現等問題,團隊皆會在最快的時間回覆,並且耐心的說明。最重要的是解決我們的問題,讓我們的事業進行得更順利。
是一個值得支持的應用程式,也期待此應用程式與團隊能往好的方向前進。

TENNLIFE
Taiwan
5 months using the app
FireGroup replied January 6, 2022

Hi there,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

October 31, 2022

不明点がある際にチャットを送ると、すぐに対応して下さるので大変助かります。言語スイッチャーを埋め込みたかったのですが、希望の位置に入れられなかったところ、スタッフの方がコーディングしてくださいました。

RUNWELL
Japan
5 months using the app
FireGroup replied November 1, 2022

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

September 14, 2021

Really handy to translate big websites. Easy to use and to personalize. Very quick customer support for any questions.

Productos Doctor Arrondo
United States
5 months using the app
FireGroup replied September 15, 2021

Hi Luis,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

September 27, 2022

I asked the support to help me with the setup of the currency, Jennifer answered super quickly and helped me in the next 30 sec! Loved the service!

Less Drama Sportswear
United Arab Emirates
5 months using the app
FireGroup replied October 3, 2022

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce