Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,976)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for expanding into global markets with its multilingual support and high-quality translations powered by OpenAI and DeepL. They appreciate the user-friendly interface, effective localization, and responsive 24/7 customer support that assists with customization needs. Features like automatic content checking and third-party app translation capabilities make it a preferred choice for enhancing e-commerce store functionality internationally. Merchants also enjoy a smooth onboarding and setup process.

February 10, 2021

It's very easy and quick set up for convert my currency and language. Support team is great communication. Thanks a lot

FLETstore
Thailand
1 day using the app
OneCommerce.io replied February 11, 2021

Hi there,

My name's Emilia from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emilia
Transcy - Translate Language and Convert Currency

November 11, 2022

J'aime bien l'interface de l'application qui est très intuitif. Le SAV répond assez vite. Jusque là je n'ai pas eu de soucis avec l'app

Slibag
Belgium
26 days using the app
OneCommerce.io replied November 15, 2022

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

April 14, 2022

Very good app, nice with Language and currency in one! Awesome support. Quick help and easy to use app!

HIT THE HAY
Sweden
1 day using the app
OneCommerce.io replied April 16, 2022

Hi Erik,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

February 22, 2022

Great app to manage translations with excellent customer support. We probably won't be using it since it doesn't offer product handle translations.

Meet Harmony FR
Spain
1 day using the app
OneCommerce.io replied February 23, 2022

Hi Antonin,

This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

February 14, 2022

Must download this Great Translation and very good customer service highly recommended! Thanks from The Love Erotica

The Love Erotica
United Kingdom
1 day using the app
OneCommerce.io replied February 15, 2022

Hi Kieron,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

November 24, 2021

Lisa helps me a lot! And the app is great. I will recommend this app to my friends. Again, Thanks for helping me, Lisa!

Fyfegirl
China
1 day using the app
OneCommerce.io replied November 25, 2021

Hi Cooper,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

Edited November 23, 2021

I wasnt pleased with the literal Translation so far, but the Support Team tried everything to resolve my problems and satisfy me as their customer. Thank You

JenbooBoo
Germany
26 days using the app
OneCommerce.io replied November 23, 2021

Hi Jen,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. On the behalf of my team, I am deeply sorry for your bad experience with our app.

For further investigation your case, I have seen my colleague has sent you follow-up emails to explain more your case as well as some solutions in details, please kindly check it for further help.

Looking forward to hearing from you soonest.

Regards,
Selina
Transcy - Translate Language and Convert Currency

March 17, 2022

我得到了最好的服务。感谢小姐姐,太棒了。地道的中文,完美的方案。我喜欢 这种合作。哈哈I've sent a collaborator access request to you, please help me accept it to let me fix the 404 error for you, I will need all the requested access

CHOETECH
United States
1 day using the app
OneCommerce.io replied March 21, 2022

Hi Honglei,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

October 21, 2021

The app works great! doesn't slow down your site. Customer support is EXTREMELY HELPFUL!!!!!! They're the reason this app takes your experience to the next level!

QiLifeStore.com
Canada
1 day using the app
OneCommerce.io replied October 21, 2021

Hi Yat,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

May 27, 2022

Jeg skulle have ændret mit sprog til svensk men det gik galt igennem kundeservice. derefter skulle der en udvikler på og i mens de var i gang med at oprette fejlen de selv havde lavet, var der fejl på min anden side da jeg køre shopify markets. Jeg mistede salg på dette, men det løste sig til sidst efter 2-3 timer. Så alt er godt og super fint nu

Felince
Denmark
26 days using the app
OneCommerce.io replied May 30, 2022

Hi there,

I'm Marcus. Thanks for your review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Marcus
Transcy - Translate Language and Convert Currency