Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,963)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

April 17, 2021

So far so good. Thank you Andy for the very quick reply and help using the collaborator function. very helpful

sandhcloset
United Arab Emirates
About 2 hours using the app
OneCommerce.io replied April 19, 2021

Hi Sahra,

This is Tracy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Tracy
Transcy - Translate Language and Convert Currency

September 1, 2022

Great app, I got in touch with the support team at Transcy for help with a query, Zenny was very quick to reply and her response was extremely helpful. Great service! Highly recommend

soibioluxe.com
Canada
About 2 hours using the app
October 11, 2023

Great Service !
Clara from the service was very helpfull

Neptun.nptn
Germany
About 2 hours using the app
OneCommerce.io replied October 13, 2023

Hi Neptun,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

July 16, 2022

Service client très réactif, Pauline me guide pas à pas et me propose les solutions les plus adaptées à mes besoins.

evolsquad
France
About 2 hours using the app
OneCommerce.io replied July 18, 2022

Hi there,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

February 22, 2023

El servicio de atención al cliente es espectacular, me han atendido rápido en tiempo real y solucionado mis problemas

mikover
Spain
About 2 hours using the app
OneCommerce.io replied February 22, 2023

Hi Jorge,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

July 6, 2022

I attempted to install this AI Language Translate App. However I was not very confident of installing it by myself. But customer service agent Tom helped me so much. As a result of his great help, the app was installed. I am very pleased with his help.

ぱきちゃん商店
Japan
About 2 hours using the app
OneCommerce.io replied July 18, 2022

Hi there,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

August 26, 2022

BEST TRANSLATION APP ON APPSTORE! Love it. Very fast customer support that really helps me. 5 STARS FOR THIS SERVICE AND FOR THIS GREAT APP

ZITOCASES®
Germany
About 2 hours using the app
February 22, 2022

App support is so fast and kind(Mr.Dante).
When I don't understand the operation at all,he did setting for me and tell me with pictures.
It was helpful!!

DISCOVERED
Japan
About 2 hours using the app
OneCommerce.io replied February 24, 2022

Hi there,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

June 30, 2022

Only starting to use the app but so far extremely impressed by the funtionality. 1st class support provided at setup with a support agent who ensures you get the best result from the app. Top class customer service.

Paint Online
Ireland
About 2 hours using the app
OneCommerce.io replied July 4, 2022

Hi Jack,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

November 3, 2021

Super support, all my problems and questions were solved immediately. I also find the pricing model very fair, perfect for our store!

spielmix.ch
Switzerland
About 2 hours using the app
OneCommerce.io replied November 5, 2021

Hi Manuel,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency