Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,976)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for expanding into global markets with its multilingual support and high-quality translations powered by OpenAI and DeepL. They appreciate the user-friendly interface, effective localization, and responsive 24/7 customer support that assists with customization needs. Features like automatic content checking and third-party app translation capabilities make it a preferred choice for enhancing e-commerce store functionality internationally. Merchants also enjoy a smooth onboarding and setup process.

September 9, 2021

This App works, very nice and professional, easy to use. The after sales service is very good and friendly.

DRONE UFO
France
1 day using the app
OneCommerce.io replied September 10, 2021

Hi Grégory,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

September 18, 2021

smooth translation process and prompt help when I had a problem. Customer support was attentive and escalated the problem quickly to get it resolved in less than 12hrs.

ZEEBRAHAM
Germany
1 day using the app
OneCommerce.io replied September 20, 2021

Hi Erman,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

Edited January 7, 2023

I'm starting to use the app and it's wonderful and great service, especially those who helped me thank you for helping me

Olá BLZ
Brazil
1 day using the app
OneCommerce.io replied January 9, 2023

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

April 7, 2021

App. is very useful. You can add a new language and currency on your web site. I like it so much. Thanks.

Greengrocery
Türkiye
1 day using the app
OneCommerce.io replied April 8, 2021

Hi Canberk,

I'm Elysia from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Elysia
Transcy - Translate Language and Convert Currency

August 12, 2022

Molly was amazing! She walked me through how to set up everything and made the process very quick and efficient. :)

Petflows
Canada
1 day using the app
October 3, 2021

The app is wonderful, the support is amazing and reliable.
The interface is very clean and intuitive, you can translate your page and display the currency exchange rate in minutes!

Replicating the world.
Mexico
1 day using the app
OneCommerce.io replied October 4, 2021

Hi Teresa,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

September 25, 2021

Just starting out... Lets see how it goes! Kind of early for a 100 character review. But lisa is doing a great job.

Phillip's Online Store
United States
1 day using the app
OneCommerce.io replied September 27, 2021

Hi Brandon,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

April 12, 2022

Fantastic app help more to contact with other languages' and extend my business for unlimited world,
Amazing stuff ,more helpful .high support best regard Ibrahim Saad, Smart beauty health

Smart Beauty Health
United States
1 day using the app
OneCommerce.io replied April 16, 2022

Hi Ibrahem,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

March 23, 2022

The customer service replied quickly and the problems were handled in a timely manner.
The functions can also meet my needs.

Libovgogo
China
1 day using the app
OneCommerce.io replied March 25, 2022

Hi there,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

Edited October 23, 2020

I literally wasted about two hours of my time. I want to translate my site into Arabic, but unfortunately the conversation was a waste of time because the employee did not answer my questions in the first place. Every half hour he sends me a message and send me a link that has nothing to do with the question. In the end, I ask him to refer me to speak to another employee, and then he tells me please come back at work hours.

Smiley - Oral Hygiene and Whitening
United Arab Emirates
1 day using the app
OneCommerce.io replied October 26, 2020

Hi there,

Here's Raymond from Transcy - Translate Language and Convert Currency Customer Support Team and we are truly sorry for this inconvenience caused.

Regarding to your concern, now we're so happy to inform you that we have released Premium function trial for FREE 7 DAYS for all users who're in Free plan or Starter plan.

So you could feel free to experience all powerful functions such as Auto Translate, Translate 3rd Party Elements , Media Translate for FREE in 7 days. For more detail can be found with this link https://support.fireapps.io/en/article/could-i-test-out-all-premium-functions-in-7-days-for-free-on-transcy-x4sgie/

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Transcy - Translate Language and Convert Currency