Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,974)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

October 3, 2022

Ich benutze die App, um meinen Shop von Englisch auf Deutsch zu übersetzen. Ich hatte damals nur 5min gebraucht um es aufzusetzen, es funktioniert automatisch.
Dann hatte ich viele Änderungen vorgenommen und brauchte eine mehr custom Lösung der implementation, einmal mobil und einmal auf dem Desktop. Bei beidem hat mir der Support super weitergeholfen, jetzt sieht es top aus. Ich hoffe ihr macht auch so gute Erfahrungen, ich bin sehr zufrieden!

MUMdelivers
Germany
About 3 years using the app
OneCommerce.io replied October 4, 2022

Hi Tom,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

January 4, 2021

I have installed the app and in a few minutes, all of my website words have been translated! So easy and useful! Strongly Recommended

Santacandida
Italy
About 3 years using the app
OneCommerce.io replied January 4, 2021

Hi there,

Here's Daniel from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Daniel
Transcy - Translate Language and Convert Currency

November 3, 2021

First-class after-sales service!
Thank you for helping me fix the language menu display issues.
thanks Jane.

Toguard camera
China
About 3 years using the app
OneCommerce.io replied November 5, 2021

Hi Lisa,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

November 13, 2021

Very Easy to use!
The settings and the translations are use friendly, I didn't expect an app so well done,
Great App!

Cashmee
Italy
About 3 years using the app
OneCommerce.io replied November 16, 2021

Hi Gualtiero,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

October 20, 2022

Fantastic app but a huge applause I want to give to the customer support (especially Serena), practically perfect!

Dudostore
Italy
About 3 years using the app
OneCommerce.io replied October 20, 2022

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

June 14, 2021

en el dia de hoy probamos la aplicacion, funciona bien, nos edita los textos del home, si bien el precio nos gustaria que sea mas economico, mas para usuarios de latinoamerica, el servicio es bueno y las funcionabilidades son correctas.

EU.vacavaliente
Spain
About 3 years using the app
OneCommerce.io replied June 15, 2021

Hi Mike,

This is Vera from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vera
Transcy - Translate Language and Convert Currency

February 2, 2022

We are very happy with the app Transcy and the support they provide to us. Exceeded our expectations! We do recommend Transcy for every business.

Displėjaus sistemos
Lithuania
About 3 years using the app
OneCommerce.io replied February 4, 2022

Hi there,

My name's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

July 7, 2021

Support took 6 minutes to resolve my problem. He explained to me really well. Thank you Andy :) !!!!

Aroma Distribution
Canada
Almost 3 years using the app
OneCommerce.io replied July 8, 2021

Hi Emmy,

I'm Farah from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Farah
Transcy - Translate Language and Convert Currency

August 21, 2022

I use this app to help provide my global customer navigate through my website. This app is super easy to use and the support is great.

HerbaChoices
United Kingdom
Almost 3 years using the app
January 4, 2021

They definitely will make sure your needs are fulfilled! I am glad I chose Transcy! A very easy way to translate language and currency.

Action&Smoak
United States
Almost 3 years using the app
OneCommerce.io replied January 4, 2021

Hi there,

This is Michael from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Michael
Transcy - Translate Language and Convert Currency