Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,964)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

July 13, 2022

Top Service. Mir wurde bei der Einrichtung sehr geholfen. Sehr zu empfehlen!
Auch der Kostenlose Plan ist schon zum Start sehr hilfreich.

kjubstore
Germany
About 1 hour using the app
OneCommerce.io replied July 18, 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

June 13, 2021

Helpful easy quick to use, got it set up in minutes. Highly recommend using this app for language needs

FRACTEL-EU
Australia
About 1 hour using the app
OneCommerce.io replied June 14, 2021

Hi there,

Here's Halcyon from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Halcyon
Transcy - Translate Language and Convert Currency

November 16, 2023

Great customer service, Lee was very helpful!

Miss FM
United States
About 1 hour using the app
OneCommerce.io replied November 28, 2023

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

July 28, 2022

Download the app and received help right away. Zenny helped me set up everything and it is working as I hoped. She is very good and this app seems to be able to take my store to the next level.

AVAL
United States
About 1 hour using the app
July 24, 2022

Amber is very helpful to help me set up the app. I am a newbie on shopify. She help me all the way. Big thank you.

Cretivity
China
About 1 hour using the app
November 23, 2022

This app is awesome! Super easy to use. I did have a minor issuer but Tee helped me and the issue was resolved instantly.

Battery Watering Technologies
United States
About 1 hour using the app
OneCommerce.io replied November 24, 2022

Hi Destini,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

February 25, 2023

Vani was very helpful, good customer support.
Integrated the translate button for my page, helped me setup the store.
Thanks for awesome service!

Be Frsh
Finland
About 1 hour using the app
OneCommerce.io replied February 28, 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

May 12, 2022

Amazing customer services and a great app! Looking forward to more features in the future! :) glad to use them

ORILABO
Germany
About 1 hour using the app
OneCommerce.io replied May 13, 2022

Hi there,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

August 6, 2022

Awesome app with good translation. The customer service is outstanding, Amber helped me through all the steps of the set up and has shown great professionalism and kindness.

Bohaze
France
About 1 hour using the app
December 10, 2023

Thanks to Rosa I could get all the help I need, she answered all my questions!

Dowrys
Türkiye
About 1 hour using the app
OneCommerce.io replied December 11, 2023

Hi Ebubekir,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce