Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,973)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for expanding into global markets by managing multiple languages easily. They praise its user-friendly interface and customizable translation switcher that aligns with their store's branding. The app offers unlimited translations, ideal for content-rich stores, and features responsive customer support that effectively resolves issues, enhancing store functionality and presentation for a diverse, multilingual customer base.

December 19, 2021

I'm just 5 mkinutes into using and I'm already obsessed. A real person from customer service messages you as soon as you sign up and helps you with anything you need. Amazing app and amazing customer service!

El Gato Feo Café and Roastery
Mexico
20 minutes using the app
OneCommerce.io replied December 20, 2021

Hi Amanda,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

December 19, 2022

So far, so good. The free version doesn't offer a lot, but works for me for the moment.
Molly was very useful and supportive, thanks a lot!

jollyandlovely
France
20 minutes using the app
OneCommerce.io replied December 20, 2022

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

July 20, 2022

Verry good and simple app- easy to use and good customer service for help. You can switch currencys and languages.

Fresh-Juice.ch
Switzerland
20 minutes using the app
January 29, 2022

I have many international customers, now I can engage with them in their native language. Why make them use my language?

CountryReports
United States
19 minutes using the app
OneCommerce.io replied February 1, 2022

Hi David,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

October 21, 2022

Good app. Support very quick and available, they helped me to set up the configuration professionally and very quickly

DoEasyClean
Italy
19 minutes using the app
OneCommerce.io replied October 24, 2022

Hi Pietro,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

September 24, 2022

excellent customer service from Molly!!! Very helpful and I highly recommend her! Aside from customer service, excellent app!

Crystair
United States
19 minutes using the app
OneCommerce.io replied September 26, 2022

Hi Luke,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

November 1, 2022

Apenas la instalé en mi tienda, se contactaron conmigo y me ayudaron con toda la configuración. Buena app y excelente servicio

chachi
Spain
19 minutes using the app
OneCommerce.io replied November 1, 2022

Hi Carolina,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

November 17, 2021

Does the job, and the online chat support is really efficient! Got me set up in less than 5 mins, everything works smoothly

Maison Choyi
France
19 minutes using the app
OneCommerce.io replied November 17, 2021

Hi Shobitha,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

November 7, 2022

Perfecto!!! nada más instalar la aplicación contactó conmigo soporte técnico para ayudarme en la configuración, ahora sólo falta probarlo. Gracias.

Rejilla y Mimbre
Spain
19 minutes using the app
OneCommerce.io replied November 8, 2022

Hi David,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

June 16, 2021

The team is really helpful and they help you to implement the upgrades, even if is free of charge they helped me a lot.

DevMuscles
Italy
19 minutes using the app
OneCommerce.io replied June 17, 2021

Hi Albin,

I'm Alden from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Alden
Transcy - Translate Language and Convert Currency