Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,974)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

February 24, 2022

Very good service, quick problem solving!!!
Very good service, quick problem solving!!!
Very good service, quick problem solving!!!

Ergofino GmbH
Germany
About 20 hours using the app
OneCommerce.io replied March 1, 2022

Hi Kimjason,

I'm Jonathan. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

February 15, 2022

Only trying the free version for now but the customer service from Nancy was very helpful. Great service so far

LiveUp Fitness
Canada
About 20 hours using the app
OneCommerce.io replied February 16, 2022

Hi Jeffrey,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

February 2, 2024

Giselle and Shiro answered every question I had within minutes. Really great service and the tool is working great as well.

Vultus
Netherlands
About 19 hours using the app
OneCommerce.io replied February 6, 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

February 28, 2022

Happy with the experience, good communication and understanding with the agent, thanks for the help. I recommend trying this application, thanks

Care4Pet
Sweden
About 20 hours using the app
OneCommerce.io replied March 2, 2022

Hi Ricardo,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

October 29, 2021

awesome app i really like this translating app and the jennifer support team is really helpful really thanks for quick support

Probio Naturprodukte
Germany
About 20 hours using the app
OneCommerce.io replied October 31, 2021

Hi Terence,

I'm Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Stephen
Transcy - Translate Language and Convert Currency

July 29, 2022

Eileen was great, she helped me figure out my problem and fix all languages on my site within 10 minutes! Great CS!

Unbroken
Iceland
About 20 hours using the app
November 1, 2022

This application is really top and with a quality customer service, in less than 10 minutes all my problems were solved! incredible!

OhBabyCute
France
About 20 hours using the app
OneCommerce.io replied November 1, 2022

Hi Anthony,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

March 21, 2022

Verry good service , communication and colaborate,
Thanks you verry much for your service.
Good luck

ROXART - Tablouri canvas margele
Romania
About 20 hours using the app
OneCommerce.io replied March 25, 2022

Hi Scuriu,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

February 5, 2022

I really recommend this App I tried to work with them but unfortunately, they don't Support the RTL language till now but will be waiting to have Arabic language guys, such great customer service.

zenhair-shop
United Arab Emirates
About 20 hours using the app
OneCommerce.io replied February 7, 2022

Hi Rayan,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Basically, our app still support Arabic language (RTL language), however depended on theme, there are some conflicts between our app and theme, so our app will not work properly. Therefore, case by case we need to check further.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

March 29, 2022

Very qualified staff ready to help you for every need!
I was best assisted during the translation process of my site.
really satisfied, congratulations

Biffidi
Italy
About 19 hours using the app
OneCommerce.io replied April 4, 2022

Hi Luigi,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency