Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,869)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

July 12, 2023

i have really enjoyed talking to the support team ( Flora from one commerce ) she was really helpful and thank you

Maestro Luxury Boutique
Kuwait
30 minutes using the app
OneCommerce.io replied July 19, 2023

Hi Maestro,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

August 28, 2022

Perfect translation app and installed directly by Tailor. You can't wish for a better service. Recommend this app to everyone. Top!

Onlinedierenwereld
Netherlands
30 minutes using the app
February 20, 2022

I just setup the app:
- Support available right away to bring the tool alive.
- Easy to use, I wonder a bit a bout the security when the app asked to grant so much information but the Staff says they followed all the Shopify policies. Rate 5/5

(hatcansa.com) - BÁN BUÔN HẠT CẦN SA
Vietnam
29 minutes using the app
OneCommerce.io replied February 22, 2022

Hi there,

This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

May 13, 2022

Klantenservice staat meteen klaar om te helpen. In mijn geval met het aanzetten van de vertaalknop op de website. Vriendelijk en behulpzaam!

Dat Narrenschip
Netherlands
29 minutes using the app
OneCommerce.io replied May 17, 2022

Hi Jasper,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

August 23, 2022

Great app. It's easy to use, edit and navigate and offers really good and helpful customer support.

Dash Coffee
Finland
29 minutes using the app
May 25, 2021

Very useful very happy with it, hopefully this app will bring me more customers with this great feature

digidoggo
United Kingdom
29 minutes using the app
OneCommerce.io replied May 27, 2021

Hi Liza,

I'm Daniel from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Daniel
Transcy - Translate Language and Convert Currency

August 14, 2022

サポートが非常にスムーズで、セットアップまでスピーディーに対応していただけました。
翻訳の精度などはこれから確認しますが、とてもおすすめできるアプリです!
操作性も非常に良いので、これから検証して使用継続を検討しようと思います。

THE STOKEDGATE Tokyo
Japan
29 minutes using the app
February 7, 2022

I used this app to help me translate to different languages. When I ran into a problem, Grace was able to identify the problem and fix it immediately. She was very knowledgeable and worked with me to make sure everything was to my liking. 10/10 recommend!

BlaqueQueenHair
United States
29 minutes using the app
OneCommerce.io replied February 8, 2022

Hi Leonia,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

August 21, 2022

AWESOME APP AND AWESOME SUPPORT ! ! ! Within 10 minutes I got my store translated from Spanish to English and also can display my prices in USD. No doubt I will be a paying client soon :)

Casa Ku
Mexico
29 minutes using the app
April 7, 2022

Installation de la traduction automatique sur mon site shopify effectué par un opérateur super rapidement

lapetitefringale
France
29 minutes using the app
OneCommerce.io replied April 13, 2022

Hi Celine,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency