Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,963)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

July 23, 2021

It was very easy to install and support was immediately available if I had any questions or encountered a problem. I hope this will drive more sales to my website. bleujax.com

Bleujax
United States
Almost 3 years using the app
OneCommerce.io replied July 26, 2021

Hi Jacqueline,

Here's Mirabel from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Mirabel
Transcy - Translate Language and Convert Currency

Edited June 5, 2024

Great app for language translation and currency conversion! The customer support is really helpful, fast and always available :)

Metamorphoza
Bulgaria
Almost 3 years using the app
OneCommerce.io replied February 11, 2022

Hi Veselina,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

June 24, 2021

I really like this app. The support team was super friendly and eager to help at all times. A highly recommended app.

sigfridoshop
Italy
Almost 3 years using the app
OneCommerce.io replied June 25, 2021

Hi ILVIO,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

June 21, 2021

Lynn was very competent and helpful with here support! Many thanks! :-) It was nice communicating with a human.

Orang Utan Project
Switzerland
Almost 3 years using the app
OneCommerce.io replied June 22, 2021

Hi Simon,

This is Olwen from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Olwen
Transcy - Translate Language and Convert Currency

January 25, 2023

Very practical, the staff are always here to help you go trough any matters and this will help your customers to easily change the language.

Diane von Furstenberg Belgium
Belgium
Almost 3 years using the app
OneCommerce.io replied January 27, 2023

Hi Greta,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

August 19, 2021

The customer service is very enthusiastic and helped us install it directly. Thank you very much! We will always use this app

Campark - Focus on Cameras
United States
Almost 3 years using the app
OneCommerce.io replied August 19, 2021

Hi Lisa,

I'm Vivian from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Vivian
Transcy - Translate Language and Convert Currency

Edited July 5, 2022

A great app, one of the best translation and currency app I have found. The support team is very helpfull and outcomming.... willing to help you with anything. And.. Best support. Thank you.

GHClever
Czechia
Almost 3 years using the app
OneCommerce.io replied July 28, 2021

Hi Jana,

I'm Amanda from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Amanda
Transcy - Translate Language and Convert Currency

January 28, 2022

I used this app to help me to get the switcher. The answer was beyond expectations since I was offered to embed it.

METECA
Mexico
Almost 3 years using the app
OneCommerce.io replied January 29, 2022

Hi Alice,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

February 8, 2022

App Is easy to use - Support was Really Helpful. Lisa was able to solve any problems I had Quickly. Translation is pretty accurate.

Farmaroot
Canada
Almost 3 years using the app
OneCommerce.io replied February 9, 2022

Hi Ace,

Here's Matthew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

Edited November 27, 2021

VERY NICE APP MY ASSISTANT LiSA WAS SO KIND AND REACTIVE SHE HELPED ME A LOT! THANK YOU SO MUCH

Santecare.fr
France
Almost 3 years using the app
OneCommerce.io replied November 30, 2021

Hi Sabrine,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency