Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,964)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective multilingual support, which helps expand global reach. They praise the responsive customer support and seamless Shopify integration. Features like high-quality translations with manual adjustments, third-party app translation, and automatic content checking are highlighted. The app's robust functionality and customization options are also noted for enhancing business expansion and customer engagement.

June 30, 2021

I had a few problems with a coding but the staff and team were incredibly friendly and helpful. They were very patient and answered all my questions in a very timely manner!

Jinky Goods
Japan
About 1 hour using the app
OneCommerce.io replied June 30, 2021

Hi Tarence,

Here's Fiona from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Transcy - Translate Language and Convert Currency

March 24, 2022

Ayden really helped me get set up. There were a few steps that I needed help with in the Shopify admin. So far our site looks great.

Navas Lab Apparel
Canada
About 1 hour using the app
OneCommerce.io replied March 25, 2022

Hi Alex,

I'm Jason. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

May 7, 2023

Very responsive and enthusiastic customer, not sure this app is for me at the moment, 14 day free trial is a very good idea indeed! Enough for me to test all the features.

Birthdaygreetings
Hong Kong SAR
About 1 hour using the app
OneCommerce.io replied May 9, 2023

Hi Wentao,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

Edited January 24, 2022

I am just trying it out in Icelandic , hope it works. Not many app provide translate to icelandic...

Hörg
Iceland
About 1 hour using the app
OneCommerce.io replied January 25, 2022

Hi Áslaug,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

June 17, 2022

Dory from Fire Apps help set up the language on my store. Very fast and Efficient!! We have yet to see the translation itself on the readability and the quality.

Snugberi®
United Arab Emirates
About 1 hour using the app
OneCommerce.io replied June 18, 2022

Hi Pramod,

This is Scott. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Scott
Transcy - Translate Language and Convert Currency

November 16, 2022

Zenny was helpful and kind. The app works perfectly and its' functions are complete. Thank you very much!

KawaiiForUs
United States
About 1 hour using the app
OneCommerce.io replied November 17, 2022

Hi Jacob,

Here's Kelly from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

September 9, 2021

The app was easy to hook up and activate, the option to refine 5 languages is very handy. The format on the page works - overall, it saved us a lot of time!

Copper Roastery
Oman
44 minutes using the app
OneCommerce.io replied September 10, 2021

Hi Gregory,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

June 24, 2022

Bardzo fajna i prosta aplikacja dla laików. Customer serwis pomógł mi przejść bezbłędnie przez wszystkie punkty. Mega duży pozytyw!

EQmodern
United States
44 minutes using the app
OneCommerce.io replied June 29, 2022

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

Edited May 2, 2022

Muy buena app, me sirvió para lo que estaba interesado en resolver. El convertidor de moneda funciona muy bien. Excelente soporte!

Mon Alcôve
Spain
44 minutes using the app
OneCommerce.io replied May 5, 2022

Hi Carolina,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

July 25, 2022

Easy to use, very useful staff on hand to help. We started using Transcy in order to connect with more of our customers around the world

MysteryFootballKitco
United Kingdom
44 minutes using the app