Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,869)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

January 14, 2022

App molto semplice da configurare con funzioni avanzate e un servizio assistenza perfetto. Grazie a Richcrade per il supporto!

Miriam Stella
Italy
25 minutes using the app
OneCommerce.io replied January 17, 2022

Hi Camy,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

April 11, 2022

Technical support given by Nancy is superb. I have to check the translation quality However. Two thumbs up for the support!

TNR Flowers Trading LLC
United Arab Emirates
25 minutes using the app
OneCommerce.io replied April 16, 2022

Hi Thanuja,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

March 21, 2022

It's an easy to use app, the customer support is very helpful too, they are there for you if you need anything. I really like the app so far.

SilvestrisCatus
Slovenia
25 minutes using the app
OneCommerce.io replied March 25, 2022

Hi Nina,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

January 24, 2022

Very quick and easy to setup with just a few clicks. Had one minor issue of adding the chosen language to the switcher, but was instantly rectified after a very short wait with their support team.

AimShop.com
United Kingdom
24 minutes using the app
OneCommerce.io replied January 25, 2022

Hi Steve,

Here's Marcus from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Marcus
Transcy - Translate Language and Convert Currency

September 27, 2021

I downloaded this App about 5 minutes ago and the entire store is already translated in French. I was nervous at first as I am using multiple Apps and I was not sur if Translate - Transcy would translate the outcome of the other Apps. Thank you for creating this App :)

Canam Online Store
Canada
23 minutes using the app
OneCommerce.io replied September 29, 2021

Hi Parinaz,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

June 29, 2022

Very good transaltions and customer service! Easy installing and very accurate translations. Would recommend.

k.e.e.p.i.t
Lithuania
23 minutes using the app
OneCommerce.io replied July 4, 2022

Hi Emilija,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

February 27, 2022

flora was such a great help. she provided such great service to me & help me so fast. :) would recommend 100%

Luxury By Dari
United States
23 minutes using the app
OneCommerce.io replied March 1, 2022

Hi Santa,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

June 15, 2023

My experience was great I got help immediately and they helped me with everything i needed, would definitely recommend

Phonesimpel
Netherlands
22 minutes using the app
OneCommerce.io replied June 16, 2023

Hi Abdullah,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

October 10, 2022

The customer support rocks! I love the way that they are helping me implement it. It's the best experience I've had on Shopify so far. I can't believe this type of customer service even exists!

Poster Memorabilia
United States
22 minutes using the app
OneCommerce.io replied October 11, 2022

Hi Sam,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

August 19, 2022

amazing team amazing service!!! ik raad het iedereen aan om met hun samen te werken. je zult geen spijt krijgen!!

Daffermo
Netherlands
22 minutes using the app