Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,869)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

February 18, 2022

De momento todo genial, aun estaba asimilando en la pagina que he entrado y ya me estaban ayudando y solventando los problemas! Gracias Molly!

Sofia.plana
Spain
20 minutes using the app
OneCommerce.io replied February 21, 2022

Hi Sofia,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

May 31, 2022

Un immense merci à Molly pour son aide et son accompagnement dans le changement de prestataire de traduction du site. C'est tellement agréable d'être aussi bien accompagné. Rien que pour cette première approche je vous recommande cette app pour votre site. Thanks a lot

SIAMOISE.FR
France
20 minutes using the app
OneCommerce.io replied June 2, 2022

Hi PARTOUCHE,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

March 9, 2022

great, just downloaded it, easy to use, also fast customer service! quick problem solving, happy so far ☺️

natureblisss
Germany
20 minutes using the app
OneCommerce.io replied March 11, 2022

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

February 18, 2022

Customer care outstanding! Resolved an issue in less than 2 min! Impressive! I didn't expect it! thank you!

Treeonfy
United Kingdom
19 minutes using the app
OneCommerce.io replied February 21, 2022

Hi Andrea,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

August 29, 2022

The agent was super helpful. i didn’t even knew I needed help. It just made the process simpler. As for the app itself, I am yet to see how it works, but if this service is comparable, it will be amazing.

Foamagic America
United States
19 minutes using the app
September 9, 2022

Amazing support! Super fast and diligent! I really appreciate the time and effort to help me set up the store. Thanks you!

La Foresta Orchids
United States
19 minutes using the app
February 17, 2021

It's a wonderful app I just installed to change currencies in my shop and I can't wait to begin working!

comfynetwork
Israel
19 minutes using the app
OneCommerce.io replied February 17, 2021

Hi there,

Here's Jacob from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jacob
Transcy - Translate Language and Convert Currency

March 19, 2022

Great customer service. The app work very well. I can even manually change the currency rate and round it

La Mater Market
United States
18 minutes using the app
OneCommerce.io replied March 21, 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

March 18, 2021

very nice free option would like pop up bar to be smaller though besides that does a good job in translation

shopvvsboutique
Canada
18 minutes using the app
OneCommerce.io replied March 19, 2021

Hi there,

I'm Kate from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Transcy - Translate Language and Convert Currency

February 7, 2022

I had a problem getting a new language on my website because of my theme. I got helped my Molly from customer service who was very efficient.

Akirafit
United Arab Emirates
18 minutes using the app
OneCommerce.io replied February 8, 2022

Hi Akira,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency