Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,869)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

February 4, 2022

Great App, easy to set up and full of useful options. Customer service is very responsive and kind, they immediately reached to me to help me configuring the app

Yupcollars
Italy
18 minutes using the app
OneCommerce.io replied February 7, 2022

Hi Pietro,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

August 16, 2022

Amazing support, The app is also very easy and smooth to install into your website and have configured with your theme

Beliard
United Arab Emirates
18 minutes using the app
April 3, 2022

Great, I like it. Nice support and it's also very nice that they offer 14-day free trial! Love it!!!

HaiRemoved
Switzerland
17 minutes using the app
OneCommerce.io replied April 5, 2022

Hi Christoph,

I'm Andrew. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Andrew
Transcy - Translate Language and Convert Currency

January 12, 2022

Incredibly fast customer service! Helped me immediately install my app. Thank you for the kind and helpful service!

Cana Capri
United States
17 minutes using the app
OneCommerce.io replied January 13, 2022

Hi Tracy,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

Edited December 16, 2022

Great assistance, easy to use! The person i spoke was very kind and patient and really gave me a welcoming feeling

Marela
Netherlands
17 minutes using the app
OneCommerce.io replied December 20, 2022

Hi Simon,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

February 23, 2022

the app is perfect and the customer service of Flora was great. she did help to fix 2 issues. so thank you

MilaMiamor
United States
17 minutes using the app
OneCommerce.io replied February 25, 2022

Hi Jennifer,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

November 14, 2022

A good and helpful application and solution with super quick and very friendly support team on the chat

Ellānce CH
Switzerland
16 minutes using the app
OneCommerce.io replied November 15, 2022

Hi Sebastian,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

July 12, 2022

Good start to the app, the team immediately reaches out and helps set up your store. Garlic had our store translated in only a few minutes and we are happy with the product so far!

Wike Europe
Netherlands
16 minutes using the app
OneCommerce.io replied July 18, 2022

Hi there,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

Edited March 2, 2021

We had a small issue, the service team replied instantly and directly got to work to solve it! Awesome service, fast and reliable.

Verum Drinks
Netherlands
15 minutes using the app
OneCommerce.io replied March 2, 2021

Hi there,

This is Michael from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Michael
Transcy - Translate Language and Convert Currency

September 4, 2022

Great customer service! Dante is the best! thank you guy. The app is really easy to install, and you will have a 100% support!

Homecosty
United States
14 minutes using the app