Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,974)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

December 12, 2023

This App is Amazing. Not just for translation their team is also very helful. The team helped me many times in dealing issue. I am very satisfied. If someone is reading my review then I will suggest him to use App this is a perfect app with a humble and helpful. I want to say Thank you to team. They help me alot in solving my issues

NanaBeebi
Netherlands
Over 1 year using the app
OneCommerce.io replied December 20, 2023

Hi Brand,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

May 12, 2023

Very cool and fast support, helped me get the job done! I will use this app for my store and recommend it to my friends!

lanaplantations
Luxembourg
Over 1 year using the app
OneCommerce.io replied May 15, 2023

Hi there,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

Edited April 28, 2023

Ci troviamo bene. Il supporto clienti è rapido e gentile. Consiglio questa app a chi ha un negozio multilingua.

Cashmere Island
Italy
Over 1 year using the app
OneCommerce.io replied May 8, 2023

Hi Camilla,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

January 5, 2024

I had a configuration issue with the switcher not showing on the site. Went on chat and chatted with BO. Problem was resolved quickly, and everything is working great now!

Well Care Botanicals
United States
Over 1 year using the app
OneCommerce.io replied January 17, 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

May 2, 2023

L'application est très bien et très fonctionnelle et le service d'aide en ligne est très réactif. Ils m'ont aidé à pas mal de paramétrage, vraiment très bien. Je conseille cette appli et cette compagnie

Smart Bijoux
France
Over 1 year using the app
OneCommerce.io replied May 8, 2023

Hi Nicolas,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

April 13, 2023

Great work i use this app on all my shops. The support is verry Nice! Thank you Cassie :) If you have any Question the Support help you.

WOMBEST
Switzerland
Over 1 year using the app
OneCommerce.io replied April 18, 2023

Hi Stefan,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

November 29, 2023

Giselle was quick and effective. What a simple tool to add translation to our site. We have a new safety helmet good for biking and skateboarding.

airnoggin
United States
Over 1 year using the app
OneCommerce.io replied December 5, 2023

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

November 16, 2023

Very good customer service, after some issues, the technician Giselle provided very effective help and the processing speed was very fast!!

SimRacingPros
Canada
Over 1 year using the app
OneCommerce.io replied November 28, 2023

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

July 20, 2023

Amazing customer service. I got all my requests quickly and efficiently attended to. Thank you Transcy.

Vexxels Garments
Ghana
Over 1 year using the app
OneCommerce.io replied July 21, 2023

Hi Krystle,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

December 4, 2023

good app and customer care, clara is very professional

SuperDuper365
Italy
Over 1 year using the app
OneCommerce.io replied December 7, 2023

Hi Mariarca,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce