Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,779)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual and localization features, noting its user-friendly interface and seamless Shopify integration. It offers unlimited translations and customizable elements like the translation switcher to match store branding. The customer support is praised for its responsiveness, particularly through live chat. Additionally, the app supports currency conversion and works well with third-party applications, aiding global business expansion.

Edited June 23, 2024

no he tenido buena experiencia, da errores, la geolocalizacion no funciona correctamente, satura el servidor con un loop infinito de recargas y finalmente deja tu pagina fuera de linea, tiene muchos fallos, el precio es muy elevado para una aplicacion asi

Ridewood
Germany
20 days using the app
FireGroup replied June 23, 2024

Hi there,

This is Fiona from Transcy and we sincerely apologize for any inconvenience causing to your experience

We have seen that one of our colleagues is following your case, he gave you clear explanation along with relevant solutions, please kindly check your email and let him know if you need further support

Hope to hear from you soon

Regards,
Fiona
Transcy by OneCommerce

June 6, 2023

Excellent support to any question you may have about the app features. I'm impressed and looking forward to finalize the set up of the app. Many thank Violette for your great support!

fruimundo
Switzerland
4 months using the app
FireGroup replied June 8, 2023

Hi Maria,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

November 27, 2021

Great App, quick response and Transcy technical team and Johnson helped us to fix the currency display for our store. I really thank you so much your help.

Fashion Pioneer
United Kingdom
4 months using the app
FireGroup replied November 30, 2021

Hi Lu,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

March 17, 2022

Great app, great customer support. Instead of creating several shops, you can just install this application and sell in several countries.

Pour Les Petits
Dominican Republic
4 months using the app
FireGroup replied March 21, 2022

Hi Jean,

I'm Jason. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

January 4, 2023

Great app and customer service! Thank you thank you for answering all of my questions and this app being user friendly :)

Floating Pearls
United States
4 months using the app
FireGroup replied January 9, 2023

Hi Maya,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

Edited August 2, 2022

Best customer service I ever have had on an app! Extremely quick and helpfull, thanks a lot team!! :) Thanks a lot FLORA, the best of the best!!

Schmidt-Nagel Canada
Canada
4 months using the app
February 5, 2023

This app works very well !
The translation is very fast. You can customize as you want.
The team is very hepfull. You can contact them and they respond very fast.
Good application ! I recommend it

Shop Idol
Belgium
4 months using the app
FireGroup replied February 6, 2023

Hi Leandrew,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

December 2, 2021

最初は無料で使用をしていましたが、多言語対応を考えて有料プランに移行しました。バグが出た際もデベロッパー側から告知してもらえて、対処方法まで明示をいただけたので非常に助かりました。まだ使って3カ月ほどですが今のところ快適です

FaciaCosmetics
Japan
4 months using the app
FireGroup replied December 6, 2021

Hi Akimitsuyusuke,

This is Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jonathan
Transcy - Translate Language and Convert Currency

September 20, 2023

Great App and Support!

Qualy Air
United States
4 months using the app
FireGroup replied September 22, 2023

Hi Luiz,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

Edited July 5, 2023

Daisy was giving great customer service, fast help and precise support for me when I was in need for help! Would highly recommend!

Holistica
Sweden
4 months using the app
FireGroup replied March 16, 2023

Hi Slade,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Slade
Transcy by OneCommerce