Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,935)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface and effective multilingual support, ideal for global market expansion. They praise its seamless Shopify integration and responsive support team. The use of advanced tools like DeepL enhances translation accuracy, while customization options allow alignment with store branding. Additionally, its capability to translate third-party apps ensures a fully localized shopping experience.

September 9, 2022

Amazing support! Super fast and diligent! I really appreciate the time and effort to help me set up the store. Thanks you!

La Foresta Orchids
United States
19 minutes using the app
February 17, 2021

It's a wonderful app I just installed to change currencies in my shop and I can't wait to begin working!

comfynetwork
Israel
19 minutes using the app
OneCommerce.io replied February 17, 2021

Hi there,

Here's Jacob from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jacob
Transcy - Translate Language and Convert Currency

March 19, 2022

Great customer service. The app work very well. I can even manually change the currency rate and round it

La Mater Market
United States
18 minutes using the app
OneCommerce.io replied March 21, 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

March 18, 2021

very nice free option would like pop up bar to be smaller though besides that does a good job in translation

shopvvsboutique
Canada
18 minutes using the app
OneCommerce.io replied March 19, 2021

Hi there,

I'm Kate from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Transcy - Translate Language and Convert Currency

February 7, 2022

I had a problem getting a new language on my website because of my theme. I got helped my Molly from customer service who was very efficient.

Akirafit
United Arab Emirates
18 minutes using the app
OneCommerce.io replied February 8, 2022

Hi Akira,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

February 4, 2022

Great App, easy to set up and full of useful options. Customer service is very responsive and kind, they immediately reached to me to help me configuring the app

Yupcollars
Italy
18 minutes using the app
OneCommerce.io replied February 7, 2022

Hi Pietro,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

August 16, 2022

Amazing support, The app is also very easy and smooth to install into your website and have configured with your theme

Beliard
United Arab Emirates
18 minutes using the app
April 3, 2022

Great, I like it. Nice support and it's also very nice that they offer 14-day free trial! Love it!!!

HaiRemoved
Switzerland
17 minutes using the app
OneCommerce.io replied April 5, 2022

Hi Christoph,

I'm Andrew. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Andrew
Transcy - Translate Language and Convert Currency

January 12, 2022

Incredibly fast customer service! Helped me immediately install my app. Thank you for the kind and helpful service!

Cana Capri
United States
17 minutes using the app
OneCommerce.io replied January 13, 2022

Hi Tracy,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

Edited December 16, 2022

Great assistance, easy to use! The person i spoke was very kind and patient and really gave me a welcoming feeling

Marela
Netherlands
17 minutes using the app
OneCommerce.io replied December 20, 2022

Hi Simon,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce