Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,971)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

June 30, 2022

Great stuff, and the technical help was as good as it gets. quick easy and reliable. Ill be recommending this app

Ripit Grips
Australia
About 1 hour using the app
OneCommerce.io replied July 4, 2022

Hi Todd,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

December 10, 2023

Thanks to Rosa I could get all the help I need, she answered all my questions!

Dowrys
Türkiye
About 1 hour using the app
OneCommerce.io replied December 11, 2023

Hi Ebubekir,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

March 18, 2022

Customer service was exceptional. Highly recommended . She helped me with every questions i had and fix all the issues

The Kare Lab
Hong Kong SAR
About 1 hour using the app
OneCommerce.io replied March 21, 2022

Hi Michelle,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

March 22, 2022

A really great app and great support! Ich empfehle sie auf jedenfall weiter! Wir haben sie bei uns in den Shop eingebaut und innerhalb von 1 Stunde hatten wir die Übersetzungen automatisch übersetzt bekommen und noch ein paar Feinheiten eingestellt!

SAUBERKUGEL
Germany
About 1 hour using the app
OneCommerce.io replied March 25, 2022

Hi Bernd,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

February 3, 2022

Works great and the service is amazing. We got the language and currency we needed- and help from support only took a minute.

Details by Wahl&Ross
Denmark
About 1 hour using the app
OneCommerce.io replied February 7, 2022

Hi Maria,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

July 13, 2022

Dejó de funcionar. El botón de traducción ya no parece en mi pagina de shoppify. No sé mas que decir para junta 100 caracteres

capsulmx
Mexico
1 day using the app
OneCommerce.io replied July 15, 2022

Hi Nadav,

This is Doris and we're deeply sorry for your unexpected experience with our app

Regarding to your main concern as switcher (language selector) not showing, it's now fixed, please kindly check it again

I have seen that one of my colleagues is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check your email and let him know if you need further support.

Regards,
Doris
Transcy - Translate Language and Convert Currency

July 18, 2022

Dory from FireApps really came in clutch and helped me get my website language app running and would recommend her support to anyone in need. Very nice, and professional! 5 STARS!!!

EPIC RC Hobbies and Racing Complex
United States
About 1 hour using the app
March 11, 2022

Great customer support. As soon as we installed the app there is someone to help us. Still in trial with the features but everything looks nice & functional

BARBOZA
Germany
About 1 hour using the app
OneCommerce.io replied March 14, 2022

Hi Serga,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

Edited April 25, 2021

I used this app to help me translating my Shopify store to open new markets. It is pretty user friendly over all

Maison Mixy inc
Canada
About 1 hour using the app
OneCommerce.io replied April 26, 2021

Hi Isabelle,

I'm Kate from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Transcy - Translate Language and Convert Currency

February 21, 2022

Seemed to load fine and the chat folks are very pro active, got me up and running in a jiffy. I'll reserve the right to cast final judgement after its been running for more than 5 minutes - but so far all is perfect!

HyperLite Moto
United States
1 day using the app
OneCommerce.io replied February 22, 2022

Hi Scott,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency