Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,919)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

June 28, 2022

Good translation and an awesome service! Many thanks to Pauline and the technical support team! They're solving the problems within minutes.

EDEN Beachwear - Bikinis & One-Pieces
Germany
Over 2 years using the app
OneCommerce.io replied July 4, 2022

Hi Burak,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

Edited May 6, 2021

This apps very helpful. Also, the staff very kind and helpful. I’ve problem and we solved together. Cheers

The Ocean
Indonesia
Over 2 years using the app
OneCommerce.io replied May 6, 2021

Hi Tusy,

Here's Brown from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Brown
Transcy - Translate Language and Convert Currency

Edited June 14, 2023

De klantenservice is fantastisch! Grootste gedeelte van de app werkt ook perfect, maar helaas toch niet volledig zonder problemen, waardoor bepaalde functies binnen de winkel wel eens uitvallen. Gelukkig is de klantenservice er altijd zeer rap bij om te helpen en het op te lossen

Under the Belt
Netherlands
Over 2 years using the app
OneCommerce.io replied November 15, 2022

Hi there,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

June 7, 2022

Jennifer knows the software very well and can always quickly find the problem and resolve it. She is great to work with. I appreciate her help. Thanks Jennifer !

California License Plate
Germany
Over 2 years using the app
OneCommerce.io replied June 8, 2022

Hi Damian,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

Edited June 3, 2022

Daisy was reached out to me without even asking and solved the problems in a few minutes! she was really patient and knew what mistakes could have been the root of the problem without even telling her!

Dulcet Glow
Canada
Over 2 years using the app
OneCommerce.io replied January 10, 2022

Hi Mathusha,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

March 26, 2022

Really happy about this app. It works perfectly well and the assistance is really helpful when you have questions.

OYOY Living Design
Canada
Over 2 years using the app
OneCommerce.io replied March 28, 2022

Hi Aurélie,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

May 11, 2022

I just downloaded it and had a little settings problem but the staff helped me via chat in 5 minutes. Now it works smoothly

belabelledshop
Hungary
Over 2 years using the app
OneCommerce.io replied May 12, 2022

Hi Barbara,

Here's Timothy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

April 23, 2023

Tolle App für die Übersetzung in andere Sprachen. Auch der Support ist extrem schnell und sehr hilfreich, sollte es mal irgendwo nicht direkt klappen.
Auf jeden Fall sehr empfehlenswert für Alle, die nach einer App suchen, die euch dabei unterstützen mehrsprachige Seiten anzubieten.

Tian Watches
Germany
Over 2 years using the app
OneCommerce.io replied April 25, 2023

Hi Marius,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

February 18, 2022

Great and fast problem solvers. I like this app and costumer support. Hope my UX will stay the same.

Beauty tale
Croatia
Over 2 years using the app
OneCommerce.io replied February 21, 2022

Hi Matea,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

Edited April 21, 2023

Client of Trancy for a while now, there is always something to do with our shops so doing changes on certain details of my website versions and product descriptions, I had a great support from Fanny, who guided me step by step over my issues.
It was the perfect help. thank u.

Infinity by Sammy Voigt
France
Over 2 years using the app
OneCommerce.io replied November 10, 2020

Hi there,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency