Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,967)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

September 6, 2022

The app is good, wish more languages were free. You can only choose one free language. That is the only downside.

markedcardsusa
United States
32 minutes using the app
August 3, 2022

This is an incredible app if you are trying to merge =d into the shopoffy world! It was really helpful and now i have difefrent currencys, costumer service are incredible!!!

GoddessU
Mexico
31 minutes using the app
July 29, 2022

Super fácil de usar y sobre todo la atención ha sido super eficiente y rápida! Realmente me ha gustado :)

Lagöm
Spain
31 minutes using the app
June 16, 2022

Just installed the app. Translation is done autmoatically with the basic plan in English. Great app so far!

tiptopwine.ch
Switzerland
31 minutes using the app
OneCommerce.io replied June 18, 2022

Hi Commande,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

December 12, 2021

i love this app sosososossosososososososoososososossososoossosoososososososososososoosossosososos much

Lets talk stones
Dominican Republic
31 minutes using the app
OneCommerce.io replied December 13, 2021

Hi there,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

August 7, 2022

great app thank you, lady from customer service is very helpful she helped to start app quick and easy

Magdafurniture
United Kingdom
31 minutes using the app
Edited September 6, 2021

I used this app to help me translate my store to Spanish. I chatted with Andy and he was wonderful and very prompt! Once he gave me directions I was able to install the app quickly.

Blessed To Bless Boutique
United States
31 minutes using the app
OneCommerce.io replied September 6, 2021

Hi Luz,

Here's Erica from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Erica
Transcy - Translate Language and Convert Currency

April 1, 2022

no editing available on free plan or economy plan.........................................................................................................................

Fjer Home
Austria
About 16 hours using the app
OneCommerce.io replied April 4, 2022

Hi Benedikt,

This is Linda and we're deeply sorry for your unexpected experience with our app

In relation to your concerns as following:

1. For Free plan, all your contents will be translated by automatic translation, the translation from automatic translation cannot be edited

2. Economy plan, all your contents will be translated by automatic translation, but with advance language from this plan you can totally edit your translation. Hope this will clarify your concerns

I have seen that one of my colleague is reaching out you but unsuccessful, please check your email. Looking forward to hearing from you soonest

Regards,
Linda
Transcy - Translate Language and Convert Currency

August 27, 2022

Works as expected. Fast and easy to get it working. Had a minor issue with the switcher but the support team solved it very quickly.

Faircolor
Germany
30 minutes using the app
October 31, 2022

Great support by Bo! Very professional help:) Helped guide me right and make everything work perfectly!

ChristmasForeverSE
Sweden
30 minutes using the app
OneCommerce.io replied November 1, 2022

Hi Sese,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce