Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,974)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

September 19, 2022

Awesome app with rich feature. Also support works very well, solved all our problems instantly all the time.

HiVa Atelier
Türkiye
Almost 2 years using the app
OneCommerce.io replied September 22, 2022

Hi Dilara,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

April 6, 2022

App works pretty well and fit with my website. Amazing support from their IT. (Lisa) solve my issue and make it possible.

GruO
Canada
Almost 2 years using the app
OneCommerce.io replied April 13, 2022

Hi Ugo,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

Edited March 1, 2022

The app does what it do and the support is excellent. They are really helpful and guide you very clearly on whats required for the set up

Dewha Singapore
Singapore
Almost 2 years using the app
OneCommerce.io replied March 2, 2022

Hi Danny,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

December 1, 2020

The app is friendly and easy to us. Had some short comings at the beginning but the support team came through. Petey is the boss #bettercaulPetey

TweakBrand
Mexico
Almost 2 years using the app
OneCommerce.io replied December 1, 2020

Hi there,

This is Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

May 9, 2024

Sehr netter Support, dazu auch sehr hilfreiches Tool!

Dazzling Décor Store
Germany
10 months using the app
OneCommerce.io replied May 20, 2024

Hi Armin,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

July 9, 2022

非常高興服務團隊積極幫我排除困難!使用中遇到程式碼較困難問題,團隊也不厭其煩地幫我維修,目前經過測試已排除所有操作上所遇到的困難。我非常推薦這款APP他們的服務及回覆都非常即時且耐心,不論有任何困難都可以透過線上對話來詢問

goldcoastjewelry.co
Taiwan
Almost 2 years using the app
OneCommerce.io replied July 18, 2022

Hi there,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

July 28, 2022

Super App und Live-Service beim Einrichten vom App-Anbieter, war ein Kinderspiel und innerhalb 10 Minuten erledigt, danke !

PAXBE GmbH
Germany
Almost 2 years using the app
January 16, 2022

This is really good app, works great and easy to set up with my friend Maverick. Really great job done !

Lavlay | Official - LavlayShop
United Kingdom
Almost 2 years using the app
OneCommerce.io replied January 17, 2022

Hi Aleksis,

Here's Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

February 12, 2022

Użyłem aplikacji w celu translacji mojej strony e-commerce. Kilka problemów technicznych zostało rozwiązanych przez agenta. Głównym problemem jest panel administracyjny - bardzo nieintuicyjny i ciężko znaleźć lokalizacje translacji co do czego się odnosi.

Lenbutik.com
Czechia
Almost 2 years using the app
OneCommerce.io replied February 14, 2022

Hi Teresa,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

For your concern as you did not know how to locate your needed word to translate in app, as usual we clearly divide resource types such as product or checkout page, then you should go its details and edit your translation content manually easily. I have seen that you're having an active chat with my colleague, please let them know if you need further support.

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

August 25, 2021

I recommend this app, great service from the start to help me set this app up on my store, Thank you Lisa.

TAMdour
United Kingdom
Almost 2 years using the app
OneCommerce.io replied August 26, 2021

Hi Rhys,

Here's Kiera from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kiera
Transcy - Translate Language and Convert Currency