Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,656)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual and localization features, noting its user-friendly interface and seamless Shopify integration. It offers unlimited translations and customizable elements like the translation switcher to match store branding. The customer support is praised for its responsiveness, particularly through live chat. Additionally, the app supports currency conversion and works well with third-party applications, aiding global business expansion.

August 5, 2022

Lee was very helpful, Highly recommand this app. You can custom the translation if its not right I love this feature

LE SUPPLI-HER
Canada
3 months using the app
January 23, 2022

Excellent support! The app is great for anyone looking to localize their website, including translation and currency.

KLIK®
Saudi Arabia
3 months using the app
FireGroup replied January 24, 2022

Hi Fayad,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

April 9, 2022

Support from Jennifer and Johnson was perfect, they did exactly helped me with what I needed! Now the embedded function is working and showing nicely in the footer.

Mutsaers
Netherlands
3 months using the app
FireGroup replied April 16, 2022

Hi Kees,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

Edited August 24, 2021

The customer service & technical team are very friendly & helpful, and the problem is solved quickly. Thank you for your cooperation.

Forma
Egypt
3 months using the app
FireGroup replied August 25, 2021

Hi there,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

Edited December 3, 2022

Annie is really helpful, understood my questions quickly and provided excellent solutions. good customer service to support, the functions are powerful, free to set up one language is good to start

Lanting Curtains
Canada
3 months using the app
FireGroup replied September 22, 2022

Hi Yuhao,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

December 22, 2023

Great app and great customer service !

Weyz Clothing
France
3 months using the app
FireGroup replied December 25, 2023

Hi Rémi,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

July 9, 2022

This is the solution I was looking for for my store. The advantage is that it is available in many languages and also has a currency converter. Support helped quickly with the settings.

Bokuto Shop
Ukraine
3 months using the app
FireGroup replied July 18, 2022

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

May 8, 2022

Still trying out the app but customer service has been friendly and eager to help me solve problems. Experience has been good so far.

Woof² HK
Hong Kong SAR
3 months using the app
FireGroup replied May 10, 2022

Hi Kevin,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

November 15, 2022

Highly recommended, great team and customer services, the best translator on Shopify store , I'm still trying and satisfied

canavitam
Canada
3 months using the app
FireGroup replied November 16, 2022

Hi Mohammed,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

September 14, 2022

One of the best app for geolocation based redirection. Support is very active and listen to you properly specially @Annie. Thanks @Annie for your help for setting this app as well.

GoBabyGo
Denmark
3 months using the app
FireGroup replied September 22, 2022

Hi Simone,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce