Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,964)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective multilingual support, which helps expand global reach. They praise the responsive customer support and seamless Shopify integration. Features like high-quality translations with manual adjustments, third-party app translation, and automatic content checking are highlighted. The app's robust functionality and customization options are also noted for enhancing business expansion and customer engagement.

July 12, 2023

Nice customer service. Very helpful.
I am still getting know the system, but as of now, it is very useful!

WPAO Kft
Hungary
26 minutes using the app
OneCommerce.io replied July 19, 2023

Hi Petra,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

July 10, 2021

So far amazing feature to add to store. I added it to mine and it helps so many people who don't speak a specific language.

Nude Armadio
United States
26 minutes using the app
OneCommerce.io replied July 12, 2021

Hi Zayra
,
My name's Theodora from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Theodora
Transcy - Translate Language and Convert Currency

February 8, 2022

Great experience and excellent customer service. They helped inmediatly to config the app in my web

Home and Sweetness
Spain
26 minutes using the app
OneCommerce.io replied February 9, 2022

Hi Juan,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

August 27, 2021

Great support and efficient app :) cool UI you can figure out how to use easily.
i hope they have more diverse designs of swicher

Michellelook
Canada
25 minutes using the app
OneCommerce.io replied August 29, 2021

Hi Misun,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

February 19, 2022

Çok kullanışlı ve iyi bir uygulama ayrıca çok yardımcı olan bir teknik servisi bulunuyor. Herkese tavsiye ederim.

Paul Kenzie
Türkiye
25 minutes using the app
OneCommerce.io replied February 22, 2022

Hi Enes,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

September 6, 2021

Customer service is excellent!!! Very helpful staff and good quality of translation. Love this app. Highly recommend to everyone.

Titan Badminton
Malaysia
25 minutes using the app
OneCommerce.io replied September 6, 2021

Hi Isaac,

I'm Felicity from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Felicity
Transcy - Translate Language and Convert Currency

April 19, 2021

Seamless integration. The app walks you through step-by-step. Great experience for a nervous first-timer like myself. Highly reccommend!

àko the label
Australia
25 minutes using the app
OneCommerce.io replied April 19, 2021

Hi Diyanah,

Here's Raymond from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Transcy - Translate Language and Convert Currency

June 17, 2022

Best support ever, fast and effective! Special thanks to Garlic who has helped us getting things don very quickly.

Cowboy Magic® Europe
Netherlands
25 minutes using the app
OneCommerce.io replied June 18, 2022

Hi Harold,

Here's Justin. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy - Translate Language and Convert Currency

January 14, 2022

App molto semplice da configurare con funzioni avanzate e un servizio assistenza perfetto. Grazie a Richcrade per il supporto!

Miriam Stella
Italy
25 minutes using the app
OneCommerce.io replied January 17, 2022

Hi Camy,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

April 11, 2022

Technical support given by Nancy is superb. I have to check the translation quality However. Two thumbs up for the support!

TNR Flowers Trading LLC
United Arab Emirates
25 minutes using the app
OneCommerce.io replied April 16, 2022

Hi Thanuja,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency