Transcy: AI Language Translate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,968)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.
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A good and helpful application and solution with super quick and very friendly support team on the chat
Hi Sebastian,
This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jolie
Transcy by OneCommerce
Good start to the app, the team immediately reaches out and helps set up your store. Garlic had our store translated in only a few minutes and we are happy with the product so far!
Hi there,
I'm Bellamy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy - Translate Language and Convert Currency
To be honest I'm not reviewing the app but support from Shen. Her support was excellent and she really put a lot of time into setting it up for me. I'm not revieweing the app yet because I haven't really had anytime to test it. I would have given Shen 5 stars for her work but I do not like being pushed to write reviews. That's one star she's not getting but her support was really great.
Hi there,
Here's Justin. Thank you so much for your comments
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Justin
Transcy - Translate Language and Convert Currency
Useless. It drained all my words by translating english to english. Also ongoing translation was not able to be cancelled. No warning that only 3% of the website was going to be translated (We accidentaly chose a category og 67.000 pages and was not able to stop it. We spoke to support and they stopped replying. Also, the support was calling me "Dear" all the time, who does that? Wasted 40 USD.
Hi there,
I'm Jess from Transcy - Translate Language and Convert Currency Customer Support Team and we sincerely apologize for the inconvenience caused to your store.
As I have checked your case and seen that you accidentally choose your collection page to translate, unfortunately this page has too much words, so your available words run out. However, our app has not yet the function to stop translation once you press the button "translate", also the translated words cannot be reverted.
For your case, firstly I would like to recommend that you can buy more words to translate. Secondly, if the translation does not reach your expectation, you can edit it manually from our app.
Since you uninstalled our app already, could you please consider to reinstall our app and let us have a chance to support you with the highest priority Besides that, you are having an active chat with my colleague, please let them know if you need further support.
Looking forward to hearing from you soon.
Best Regards
Jess
Transcy - Translate Language and Convert Currency
We had a small issue, the service team replied instantly and directly got to work to solve it! Awesome service, fast and reliable.
Hi there,
This is Michael from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Michael
Transcy - Translate Language and Convert Currency
thank you for the good support and your kindness! the application is good if you want to start with one translated language!
Hi Sibylle,
I'm Bellamy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy - Translate Language and Convert Currency
The customer service is very good and convenient. John is so helpful and patient. Recommend to those who need translation service.
Hi there,
Here's Jena. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy - Translate Language and Convert Currency
Excellent for app for your audience from different language. You can use it free of cost for one language! And they help you go through whole process of installation and set up themselves - makes it so easy to use
Hi Yawar,
Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy - Translate Language and Convert Currency
Dante has helped me a lot to install Transcy and has also taught me how to use it. Very happy with the service received. Thank You!
Hi Álvaro,
I'm Kaylin. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy - Translate Language and Convert Currency
Best support , fast and accurate .
The app work perfect for me the support finish the configuration for us in few minute.