Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,919)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

May 11, 2021

I had a problem about the language switcher but Mr. Raymond helped me so quickly with kind respond. Very helpful service and great app.

TAYUMAZ.COM
Japan
Over 2 years using the app
OneCommerce.io replied May 11, 2021

Hi 松岡寛和,

I'm Martin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Martin
Transcy - Translate Language and Convert Currency

Edited October 29, 2024

Le SAV est au top ! Merci à Andy pour sa patience :)

Coruss Shop
France
Over 2 years using the app
OneCommerce.io replied July 11, 2023

Hi Sarah,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

March 4, 2022

Funktioniert einwandfrei! Ich hatte ein kleines Problem mit den Währungen. Innerhalb von 5 Minuten wurde es per Chat durch Jennifer gelöst! So geht Kundenservice! Bin mehr als zufrieden! :)

theplaincircle vintage
Germany
Over 2 years using the app
OneCommerce.io replied March 5, 2022

Hi Jennyfer,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

June 7, 2022

Great app. Works well on our site. And great customer service, I did not do anything at all, the support did all changes for me! Recommend.

CAO - lifestyle for pets
Germany
Over 2 years using the app
OneCommerce.io replied June 8, 2022

Hi Ozkan,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

Edited June 3, 2022

Lader til at virke hele vejen rundt. Har ikke været alt igennem. God og hurtig support - 5 ***** til supporteren. Havde lidt problemer med betalingsdelen, men det blev løst ret hurtigt.

Thornæs Destilleri
Denmark
Over 2 years using the app
OneCommerce.io replied June 8, 2022

Hi Torben,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

Edited April 15, 2022

Very nice translation. Easy to set up. Super support. Ive had some Problems (my fault), and they helped me perfectly.
I would recommend this App 100%.

Ape Streetwear
Switzerland
Over 2 years using the app
OneCommerce.io replied April 16, 2022

Hi there,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

Edited July 15, 2024

Transcy's customer service and technical support team is great. They respond to your needs promptly and help you solve problems.

Jinglemining
Hong Kong SAR
Over 2 years using the app
OneCommerce.io replied May 17, 2022

Hi WEI,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

April 4, 2022

Virkelig super service - selv sent om aftenen. Mange muligheder - bedste app at bruge til oversættelse.

Venderbys.dk
Denmark
Over 2 years using the app
OneCommerce.io replied April 6, 2022

Hi Mille,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

September 16, 2021

really helped me to sell in my home country, Finland.
Would recommend this to anyone who is looking to sell more internationally.

MandemShop
Finland
Over 2 years using the app
OneCommerce.io replied September 20, 2021

Hi there,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

Edited November 2, 2023

Thank you very much to Alene for the help and super support. Very fast feedback + the problem was fixed.

lorst
Germany
Over 2 years using the app
OneCommerce.io replied July 16, 2021

Hi Teodora,

I'm Aurelia from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Aurelia
Transcy - Translate Language and Convert Currency