Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,919)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

Edited December 13, 2021

I'm Japanese, but I'm very grateful for the support of the settings in a very easy-to-understand manner.
Thank you!

神楽JP
Japan
Over 2 years using the app
OneCommerce.io replied December 14, 2021

Hi 山本修司,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

August 9, 2022

Super goed geholpen door de klantenservice met mijn problemen. Er waren twee dingen die ik niet zelf kon oplossen. Binnen no time gefixed!

Be Golden
Netherlands
Over 2 years using the app
July 4, 2022

The app function really great and customer support is amazing. Flora requested to help me fix the problem and answer all my questions so I can finish the setup quickly, wonderful!

Peri Addict
Hong Kong SAR
Over 2 years using the app
OneCommerce.io replied July 5, 2022

Hi Kaman,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

October 8, 2021

I had the help of jane FireApps who was instant, effective, kind and helpful. Thank you very much for your prompt and effective assistance.

Ninna Nanna Infanzia
Italy
Over 2 years using the app
OneCommerce.io replied October 11, 2021

Hi Annalisa,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

January 17, 2022

Nice app! Very easy, clean and nice formate. Very fast and god support if it is needed. Does it job wel.

Alpe Eyewear
Sweden
Over 2 years using the app
OneCommerce.io replied January 18, 2022

Hi Erik,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

October 14, 2021

Wow! Want a free and easy way to translate your site to another language? This is it. Who doesn't need the ability to translate to at least Spanish? Easiest app I've found - and I've gone through several. I had a few questions and the chat was on point! I had an issue with the mobile feature not working and they requested access to the basic Shopify partner features and when the chat helper couldn't fix it, they sent their tech department and had it fixed within an hour. Then followed up to make sure it worked. SERVICE, baby!! That is beyond important these day. Thank you, Transcy!!!

Sana Relief
United States
Over 2 years using the app
OneCommerce.io replied October 18, 2021

Hi Sana,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

August 9, 2022

Great support and very great experts! I am more than satisfied with the app! You have a lot of possibilites.

Plushy World
Switzerland
Over 2 years using the app
May 2, 2022

Tailor from support was brilliant in helping me set up the languages, fast replies & Super friendly too!

Ultrabee
United Kingdom
Over 2 years using the app
OneCommerce.io replied May 5, 2022

Hi Troy,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

Edited March 22, 2024

They are serious to treat our matter and spend lot of time to answer.

b2bgifts
Hong Kong SAR
Over 2 years using the app
OneCommerce.io replied December 20, 2021

Hi Daniel,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

March 24, 2022

Thank you for all the answers to my questions
Great service, I recommend. They took the time to solve any problem on my site

Aubert et Mathieu
France
Over 2 years using the app
OneCommerce.io replied March 25, 2022

Hi Anthony,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency