Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,919)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

Edited April 4, 2022

The app looks to be doing what we ask for. I just installed it and received really good support for the first run!

Téolia
Canada
Over 2 years using the app
OneCommerce.io replied April 6, 2022

Hi Elysa,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

June 10, 2022

amazing service! they went above and above for me and im so happy with the translations :) highly recommend!

Next Level Skin Pty Ltd
Australia
Over 2 years using the app
OneCommerce.io replied June 13, 2022

Hi Nelufar,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

March 16, 2022

Language Translate & Currency: good app, great customer service. Highly recommend for small businesses

Yinyang Masters
United States
About 2 years using the app
OneCommerce.io replied March 17, 2022

Hi Jennie,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

April 22, 2021

Customer support was really helpful and super responsive.
Totally worth the purchase! Would recommend!

ShipME
South Korea
About 2 years using the app
OneCommerce.io replied April 22, 2021

Hi Douglas,

Here's Lynn from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Transcy - Translate Language and Convert Currency

June 16, 2022

SUpER SUPER Idiot proof , clear instructions , customer support, fast replies and messaging . Great translation and currency converter

ZI Apparel
Hong Kong SAR
About 2 years using the app
OneCommerce.io replied June 18, 2022

Hi Galateah,

I'm Frederick. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Frederick
Transcy - Translate Language and Convert Currency

Edited October 26, 2024

The app is very versatile and handles translations and currencies well. If there has been any issues we have got friendly help very fast.

borrasoutdoor.com
Finland
About 2 years using the app
April 4, 2022

great app translated my site to a different language and it works great
the support team is awesome and very helpful, always here to help

ירין שחף
Israel
About 2 years using the app
OneCommerce.io replied April 6, 2022

Hi Ella,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

March 29, 2022

I got very quick, helpful, and kind support just short time after installing the app. All my questions and requests could be andswered and fulfilled within minutes. That's how it should be, thank you very much.

Rabitt-de
Germany
About 2 years using the app
OneCommerce.io replied April 4, 2022

Hi Rebecca,

I'm Marcus. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

September 23, 2021

I used Transcy to translate my websites. It's an amazing app with a super customer service team. Special thanks to Grace and Andy for their support during the implementation.

Armani Exchange Qatar
Qatar
About 2 years using the app
OneCommerce.io replied September 23, 2021

Hi Hiran,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

June 29, 2022

Very good service in general, reactive and efficients.
I hope the persons behinde the screen are pay well!

LEONORA I.M.
Canada
About 2 years using the app
OneCommerce.io replied July 4, 2022

Hi LEONORA,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency