Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,920)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

October 11, 2022

It's a great product & they offer excellent support for it. The app is very good if you're looking for a language or currency translator.

Resinarthub
United Arab Emirates
About 2 years using the app
OneCommerce.io replied October 11, 2022

Hi Zia,

I'm Enzo from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Enzo
Transcy by OneCommerce

February 26, 2022

Been using a few translation apps thats been taking to long to translate, then i installed this and damn, it took 1 second and everything was translated! Awesome!

Boulevard 49
Sweden
About 2 years using the app
OneCommerce.io replied March 1, 2022

Hi Alexander,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

June 16, 2023

love it, awesome support! Thank you! my problem was very fast fixed and now i am able to do custom translations by myself :)

Lieblingspfote
Germany
About 2 years using the app
OneCommerce.io replied June 20, 2023

Hi Melanie,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

May 26, 2022

I used this app, and the customer service and technical staff, His's Raymond, patiently helped me answer my questions, and the instructions were clear and clear, and I could quickly find the corresponding place. Thank you very much for their help and support.

Cookielly
Hong Kong SAR
About 2 years using the app
OneCommerce.io replied May 30, 2022

Hi there,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

Edited June 22, 2021

Excelente atención y ayuda. Jane me ayudó en todo!! Muy rápida en contestar los mensajes, amables y eficientes. Muchas gracias

Phyll to sea
Portugal
About 2 years using the app
OneCommerce.io replied June 22, 2021

Hi Francisca,

My name's Hypatia from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Hypatia
Transcy - Translate Language and Convert Currency

January 29, 2022

Molly, the girl who helps me is always doing her bet in order to help me, and she's doing a very good job. The app is well done but having one person that help you every time is fantastic.

CLAUDIA BARBARI
Italy
About 2 years using the app
OneCommerce.io replied February 1, 2022

Hi there,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

April 27, 2023

The customer service is top notch. Anyone who is trying hard with the set-up of a shop language/translation can absolutely rely on this service.

Freefolks and Co.
Germany
About 2 years using the app
OneCommerce.io replied April 28, 2023

Hi Gino,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

January 17, 2022

Great app so far. Very friendly support team, helped instantly when I needed them. I recommend them.

TURNER New Zealand
United States
About 2 years using the app
OneCommerce.io replied January 18, 2022

Hi Noel,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

July 23, 2022

I just had the best experience ever of any shopify app support. Molly and the support team immediatelly helped to install and set-up Transcy app in our theme. So far is without any doubt the best app for translations and currency. It just works great. Recommended.

Superheroes Warehouse
United Kingdom
About 2 years using the app
September 7, 2022

Super service, goed geholpen door Eloise met het inrichten van de switcher en het vertalen van de teksten.

Ceylon Coconut Bowls
Netherlands
About 2 years using the app