Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,973)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

September 6, 2021

Excellent support! There was a little bug initially where in the midst of embedding the app onto my header that I wasn't able to change the language back to English. Had a bit of panic, but was resolved eventually. Thumbs up!

GENESI
Singapore
Over 2 years using the app
OneCommerce.io replied September 6, 2021

Hi Grace,

This is Xenia from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Xenia
Transcy - Translate Language and Convert Currency

September 4, 2022

Great customer service! Dante is the best! thank you guy. The app is really easy to install, and you will have a 100% support!

Homecosty
United States
Over 2 years using the app
May 17, 2022

Nopea käyttöönotto. Tuki vastasi heti ja auttoi asiantuntevasti kysymyksiin. Eri kielten ja valuuttojen käyttöönotto on yleisellä tasolla monimutkaista, mutta tämä appi teki siitä helpompaa.

Bulkkinen
Finland
Over 2 years using the app
OneCommerce.io replied May 18, 2022

Hi there,

I'm Marcus. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

January 2, 2022

I received rapid and effective support on the Language Selection bug that I have had on my online store!

Agil Nuts
Italy
Over 2 years using the app
OneCommerce.io replied January 3, 2022

Hi Shohreh,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

May 31, 2021

i MUST SAY THAT THE CUSTOMER SUPPORT WAS VERY HELPFUL AND FRIENDLY. MOREOVER , APPLICATION WAS DONE SMOOTHLY.
i WILL DEFINITELY RECOMMEND THIS APP.

ALEXANY
Canada
Over 2 years using the app
OneCommerce.io replied June 1, 2021

Hi joseph,

Here's Jesse from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jesse
Transcy - Translate Language and Convert Currency

February 27, 2021

Helpfull! it can translate all pages and currencies, even bitcoin! The free plan is really good so far

The Fast Driver
France
Over 2 years using the app
OneCommerce.io replied March 1, 2021

Hi there,

My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Transcy - Translate Language and Convert Currency

September 5, 2022

It's almost 23 o'clock and the technical support works flawlessly I recommend it 100% I am very satisfied

Biceps zone
Netherlands
Over 2 years using the app
Edited March 25, 2024

Le support de Transcry est très rapide et très apprécié. J'ai fait appel au support à deux reprises et j'ai reçu un service courtois dans les quelques minutes suivants la demande.

Les vêtements Orizon
Canada
Over 2 years using the app
OneCommerce.io replied December 16, 2021

Hi Nathalie,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

January 2, 2024

Had a problem with some configuration issues on my site: https://plasticbagpartners.com/ . I worked with Shiro and she was very helpful in resolving my issue. Great customer service.

Plastic Bag Partners
United States
About 2 years using the app
OneCommerce.io replied January 11, 2024

Hi Frank,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

Edited December 13, 2021

I'm Japanese, but I'm very grateful for the support of the settings in a very easy-to-understand manner.
Thank you!

神楽JP
Japan
Over 2 years using the app
OneCommerce.io replied December 14, 2021

Hi 山本修司,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency