Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,920)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

July 14, 2022

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CARL HAUSER
Hong Kong SAR
About 2 years using the app
OneCommerce.io replied July 18, 2022

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

Edited September 13, 2022

For now this app seems to be working well, easy to configure, and the support is really active and helping. Thanks to Jennifer.

The Grand Warehouse
France
About 2 years using the app
September 3, 2021

Customer service and product really good!!! Highly recommended, the software helped us gain a lot of new customers thanks to the very accurate translations.

Knotted
Switzerland
About 2 years using the app
OneCommerce.io replied September 6, 2021

Hi Mirko,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

June 24, 2021

I will highly recomment this app very useful and they response your message in less then a min. so happy i find this app

Alair Yoga
Hong Kong SAR
About 2 years using the app
OneCommerce.io replied June 24, 2021

Hi Sau,

I'm Shanley from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Shanley
Transcy - Translate Language and Convert Currency

March 27, 2022

vraiment une bonne application, un bon service a la clientelle . Je vous conseille cette application pour votre boutique en ligne really good app, good customer service. I recommend this application for your online store

Proforestr
Canada
About 2 years using the app
OneCommerce.io replied March 28, 2022

Hi Guillaume,

I'm Andrew. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Andrew
Transcy - Translate Language and Convert Currency

July 24, 2021

Andyが素晴らしい、対応をしてくれた!
原因を探り、修正まですべて彼が行ってくれました。
このアプリのサービスより、コミニケーションがあることが重要だと思いました!
丁寧で迅速な対応に感謝しています!ありがとうございます!

KEKEKE.shop
Japan
About 2 years using the app
OneCommerce.io replied July 26, 2021

Hi 藤井賢吾,

This is Orla from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Orla
Transcy - Translate Language and Convert Currency

September 22, 2021

So far so good! Easy to understand and works well. it is not super fast but that is not really needed during setup.

KK Laboratories
Netherlands
About 2 years using the app
OneCommerce.io replied September 23, 2021

Hi Menno,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a positive review of you.

For your concern as the loading speed from backend, we have noted this point and will definitely optimize it in the next releases.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

October 12, 2022

Excellent app supported by an excellent team. We installed the app, and the online chat was available allowing us to be assisted throughout the setup. Custom help was in place to make sure our theme's setting were tweaked to optimise the app's functionality & bring us best results. Highly recommended!

JEENAA
United Kingdom
About 2 years using the app
OneCommerce.io replied October 14, 2022

Hi Suveena,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

May 7, 2022

So quickly and so nice! Thanks so much, Molly~ Highly recommend it! The price of the plan is also very affordable, all other similar products have been deleted, and the 24-hour customer service is very fast, I am very satisfied with ~

Checkme
China
About 2 years using the app
OneCommerce.io replied May 9, 2022

Hi Peter,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

Edited January 21, 2023

Ended up with the Premium plan, in order to make full use of image replacement for 5 languages. When I have had issues, the support team at OneCommerce/Trancy are impressively "on their toes" to support - I have never been let down and give my best 5-star rating for this!

No Ice, Baby!
Norway
About 2 years using the app
OneCommerce.io replied January 26, 2023

Hi Christian,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce