Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,964)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

November 25, 2022

This app helped me with multi-currency and multi-language options. A big thank you to Scarlet for her help.

Royalune
Türkiye
Almost 2 years using the app
OneCommerce.io replied November 28, 2022

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

March 25, 2022

It's an amazing app. The staff are very helpful. They will help you add the switcher to your home page and solve the issues it may appear.

Summa
Ireland
Almost 2 years using the app
OneCommerce.io replied March 28, 2022

Hi Tomas,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

February 28, 2022

I thank the entire Transcy team, they solved my problems quickly, the support service was excellent. I highly recommend them!

Menchaca Felt
Uruguay
Almost 2 years using the app
OneCommerce.io replied March 2, 2022

Hi Maria,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

April 6, 2022

Very good customer service! help me to solve the problem in short time.
Highly recommended this app!

mlenhk.official
Hong Kong SAR
Almost 2 years using the app
OneCommerce.io replied April 7, 2022

Hi Chung,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

July 9, 2021

thank you Lisa for your help, I am not very good with technology but she was very helpful and patient

Danta's coffee
Belgium
Almost 2 years using the app
OneCommerce.io replied July 12, 2021

Hi there,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Mirabel
Transcy - Translate Language and Convert Currency

Edited November 20, 2022

Very good customer service (from Rosa), Also very good app. Easy to use and very professional application.

SHAPE THE BODY
Germany
Almost 2 years using the app
OneCommerce.io replied October 24, 2022

Hi Jan,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

February 25, 2023

Acabo de instalar la aplicación, así que todavía no puedo hablar del funcionamiento, pero la ayuda para la instalación ha sido realmente una buena experiencia. Gracias Dante por tu inigualable ayuda!!

CucuArt
Bulgaria
Almost 2 years using the app
OneCommerce.io replied February 28, 2023

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

March 6, 2023

Technical support is very responsive and super helpful. The product is easy to use and has a lot of good features.

ANJU Container Homes
United States
Almost 2 years using the app
OneCommerce.io replied March 9, 2023

Hi Jasmine,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

October 5, 2022

Very timely and professional support.
App is easy to use and setup work are minimal.
Highly recommanded

Caselism
Hong Kong SAR
Almost 2 years using the app
OneCommerce.io replied October 6, 2022

Hi Tony,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

May 11, 2022

I just installed this app to add multi-language capability to my website. It is easy to use and appears to do a good job at translating the content. I had a little problem implementing the switcher and using the online chat, Lisa was able to quickly resolve the problem.

Envistia Mall
United States
Almost 2 years using the app
OneCommerce.io replied May 12, 2022

Hi Ronald,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency