Transcy: AI Language Translate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,952)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and effective multilingual support, which helps expand global reach. They praise the responsive customer support and seamless Shopify integration. Features like high-quality translations with manual adjustments, third-party app translation, and automatic content checking are highlighted. The app's robust functionality and customization options are also noted for enhancing business expansion and customer engagement.
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It's good, and thank you Andy!
Hi there,
This is Jocelyn from Transcy. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io
Regards,
Jocelyn
Transcy by OneCommerce
I needed help changing the location of the currency selector and I was excellently helped by one of the staff members! Great service and a nice look.
Hi there,
This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io
Regards,
Kieran
Transcy by OneCommerce
this is suck.If you are an e-commerce website, please translate product titles and URLs as needed. Because Google will determine that your translated products are new products, which will cause your store to have thousands of more products. Don't translate pictures either, because the last picture will be retained in this app. If you change your picture, it will not be displayed on your front page, and your website will always display your last picture. If this app gives a lot of translation options, then there should be prompts next to the options so that novices can make relevant judgments. But there was nothing, which caused some problems on my website.
Hi Feng,
This is Brian and we personally apologize for any inconvenience causing to your experience
- First of all, we have noted your feedback to improve our app in the better way. Meanwhile we're having a new function as "Block element" to resolve your case. To be specific, blocking URL handle's translation or unneccessary content will avoid the broken format if you accidentally translate them
- Also we have seen that one of our colleagues is reaching out you via email, please check your email and let her know if you need further support
Hope to hear from you soon
Regards,
Brian
Transcy by OneCommerce
really great customer support :)
Hi there,
Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io
Regards,
Kane
Transcy by OneCommerce
Don't stress yourself Transcy is the best for translation. And If you don't understand anything reach out to their support team they're amazing.
Hi there,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our live chat or email us at support@transcy.io
Regards,
Selina
Transcy by OneCommerce
Ho avuto un esperienza ottima con in customer service di Trancy. Mi ha tradotto male le taglie delle Tshirt, cambiando il significato, ho spiegato a loro il problema con un video e Giselle me lo ha aggiustato in poco tempo. Sono veramente grata dell’esperienza e posso solo consigliare di contattarli subito se avete difficoltà!
Hi there,
Here's Jena from Transcy. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@transcy.io
Regards,
Jena
Transcy by OneCommerce
Das ist eine super Übersetzungsapp!
Hi there,
Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io
Regards,
Oriana
Transcy by OneCommerce
Great support and product. I look forward to using it for some time.
Hi there,
This is Jocelyn from Transcy. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io
Regards,
Jocelyn
Transcy by OneCommerce
Amy tried to help me a lot, thank you to her.
Hi there,
Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io
Regards,
Kane
Transcy by OneCommerce
The support agents are the best! They are in quick in responding and addressing any issue or quetions.
Hi there,
Here's Jena from Transcy. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@transcy.io
Regards,
Jena
Transcy by OneCommerce