Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,919)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

July 13, 2023

Die App ist sehr umfangreich und zu empfehlen!
Sehr guter und schneller Support, außerdem sehr freundlich!
Vielen Dank für den sehr guten und sehr freundlichen Support Kaity!

Mānuka Health
Germany
Almost 2 years using the app
OneCommerce.io replied July 19, 2023

Hi Thomas,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

February 15, 2022

We are just starting - the support is proactively supporting our team to implement all necessary features. Currently - this looks the app which we will use for multilanguage and multicurrency :)

Shop | SPH Engineering
Latvia
Almost 2 years using the app
OneCommerce.io replied February 16, 2022

Hi there,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

November 6, 2022

Great app with a lot of different templates to customize your switcher currency and language. Also the best translation I´ve gotten from a translator minimal change needed. The customer service is amazing and they help you with anything you need to customize for your store in a matter of minutes, always there to help you. Thank you for your great service

Elite Bioscience
United States
Almost 2 years using the app
OneCommerce.io replied November 8, 2022

Hi Ryan,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

Edited December 20, 2021

I really like, thank you, I highly recommend it. The translation is very fast and professional, within some munities you get your target languages translation ready

Akora
Sweden
Almost 2 years using the app
OneCommerce.io replied December 21, 2021

Hi Obada,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

February 1, 2022

Thanks for fast reply in customer service. Managing nealry all features in our theme. Suggested in advance.

ElySuisse
Türkiye
Almost 2 years using the app
OneCommerce.io replied February 4, 2022

Hi ElySuisse,

This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

March 9, 2022

Great work! Support wonderful! Jennifer was very helpful with the setup. However, if you figure it out yourself, then you don’t need to contact support - since everything should be clear

Black Seed Oil
Estonia
Almost 2 years using the app
OneCommerce.io replied March 11, 2022

Hi Rinat,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

January 17, 2021

Le serviceà la clientèle est super bon et gentil. De plus l'app est très simple à utiliser! merci beaucoup!

EgoSumSport
Canada
Almost 2 years using the app
OneCommerce.io replied January 17, 2021

Hi there,

Here's Rowan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Rowan
Transcy - Translate Language and Convert Currency

Edited April 22, 2024

Great customer service and fast app!

I had a few customized requirements and they were able to move the app around for me! Problem solved :)

Thank you Mrs.Polaris for helping me out.

JOWUA
Canada
Almost 2 years using the app
OneCommerce.io replied October 19, 2023

Hi JO,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

November 23, 2021

Assistance est très réactif et m'ont aidé à vite mettre à jour mon site avec la traduction de tous les pages. La possibilité d'ajouter une autre devise a résolu mon problème de non accessibilité en France d'util Shopify Paiements

Твой Мир Маркет
France
Almost 2 years using the app
OneCommerce.io replied November 24, 2021

Hi Areg,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

June 14, 2022

Perfect, thank you. Easy to setup and manage.
Super responsive SAV. Just a few to get a respond minutes both time.

Atelier-quentin
France
Almost 2 years using the app
OneCommerce.io replied June 15, 2022

Hi there,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency