Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,920)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

July 9, 2021

thank you Lisa for your help, I am not very good with technology but she was very helpful and patient

Danta's coffee
Belgium
Almost 2 years using the app
OneCommerce.io replied July 12, 2021

Hi there,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Mirabel
Transcy - Translate Language and Convert Currency

Edited November 20, 2022

Very good customer service (from Rosa), Also very good app. Easy to use and very professional application.

SHAPE THE BODY
Germany
Almost 2 years using the app
OneCommerce.io replied October 24, 2022

Hi Jan,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

February 21, 2024

Best translate app

Hohtava
Finland
About 1 hour using the app
OneCommerce.io replied February 23, 2024

Hi Towhidul,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

October 5, 2022

Very timely and professional support.
App is easy to use and setup work are minimal.
Highly recommanded

Caselism
Hong Kong SAR
Almost 2 years using the app
OneCommerce.io replied October 6, 2022

Hi Tony,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

May 11, 2022

I just installed this app to add multi-language capability to my website. It is easy to use and appears to do a good job at translating the content. I had a little problem implementing the switcher and using the online chat, Lisa was able to quickly resolve the problem.

Envistia Mall
United States
Almost 2 years using the app
OneCommerce.io replied May 12, 2022

Hi Ronald,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

August 23, 2022

Jennifer was excellent with her savvy and prompt customer service. Love the Transcy app. It's really the only app I have had installed since opening my storefront. A+++ customer service.

OpticBridge
United States
Almost 2 years using the app
Edited August 3, 2021

I´ve been using Transcy working on the translation of my website, and I can confirm they have one of the best customer service ever. Having some doubts and some things coming up while I´m working on the translation of my website, has not been a problem as they have been so kind and really fast to help and resolve everything that has come up until now. You feel you have someone watching your back :). All good for me until now!

MAD EGO
Spain
Almost 2 years using the app
OneCommerce.io replied July 20, 2021

Hi there,

I'm Galvin from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Galvin
Transcy - Translate Language and Convert Currency

September 8, 2021

The app its really cool! Has a lot of features, lot of them can be use with the basic/free plan, but the most important thing here, is that we had an issue with our site, something was not working well, we contacted the support team, grant them access to the site and like Magic, they solved the issue, make the app work like a charm and now we have our translated site working GREAT! So in resumen, 100% recommended app and team behind the app!

Metta
United States
Almost 2 years using the app
OneCommerce.io replied September 8, 2021

Hi Ana,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

July 11, 2022

Very useful and quick in helping me out. Really recommend the customer service. Regarding the app it's not 100% accurate, I need to check and translate by hand sometimes

GUAJA.
Portugal
Almost 2 years using the app
OneCommerce.io replied July 18, 2022

Hi there,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

August 2, 2022

I like it, the support is always ready to help, to me its a great apps, and I will use for other business I might have.

idinahuii
France
Almost 2 years using the app