Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,920)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

Edited October 15, 2024

Best translation app for Shopify

Poker Merchant
Netherlands
Over 1 year using the app
OneCommerce.io replied January 18, 2023

Hi there,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

January 24, 2022

Great app, and great costumer service. This app works perfectly for translation. I have tried several, and this is by far the best.

SMOO
Sweden
Over 1 year using the app
OneCommerce.io replied January 25, 2022

Hi Joel,

My name's Andrew from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

February 21, 2022

I was very well helped and received extensive explanations and information that I was not yet aware of. It's nice to have someone online who is compassionate and takes their time. Thank you so much for your work and support, on top quality!

LA Luxury Design
Netherlands
Over 1 year using the app
OneCommerce.io replied February 22, 2022

Hi Arjan,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

Edited November 16, 2021

Great app! Able to manual translate everything! But it would be better if we can use this app to an unpublished theme. :) The customer specialist was very helpful and always replying quickly!

Schmatz Shop
Japan
Over 1 year using the app
OneCommerce.io replied November 17, 2021

Hi Marc,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

June 19, 2021

It really worth to have app install on , it works well and very user friendly ...more than 5 stars , i would recommend to use this app

Genie Cave 21
India
Over 1 year using the app
OneCommerce.io replied June 20, 2021

Hi there,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

November 16, 2022

Zenny was very quick and helpful getting the answers I needed. So far my experience has been accommodating and responsive.

Relyf
United States
Over 1 year using the app
OneCommerce.io replied November 17, 2022

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

June 13, 2022

The most intuitive translator app on the Shopify store. The autotranslate function works pretty well and the support is stellar.

Ősi Magnesium
Hungary
Over 1 year using the app
OneCommerce.io replied June 14, 2022

Hi Máté,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

March 31, 2021

Very responsive support and easy set up. I love how easy it is to set up and use. Really great product and team

Brokenvase Games
Australia
Over 1 year using the app
OneCommerce.io replied April 1, 2021

Hi Mervin,

Here's Liam from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Liam
Transcy - Translate Language and Convert Currency

September 3, 2022

Très pratique d'utilisation, et les conseillers sont très réactifs. Un conseiller m'a spontanément proposé de l'aide et l'a très bien fait.

Pop Dog
France
Over 1 year using the app
December 16, 2021

great customer support and very useful and cheap app all that you need to run your shop worldwide !.

FULL OF MERCH
Poland
Over 1 year using the app
OneCommerce.io replied December 17, 2021

Hi Nikodem,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency