Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,967)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective multilingual support, which simplifies managing translations and currency conversions for global audiences. Its user-friendly interface and responsive customer support are frequently praised. The app also offers customization options, integration with third-party apps, and advanced translation services, enhancing the quality of translations and aligning with store branding, making it essential for expanding internationally.

February 25, 2023

Acabo de instalar la aplicación, así que todavía no puedo hablar del funcionamiento, pero la ayuda para la instalación ha sido realmente una buena experiencia. Gracias Dante por tu inigualable ayuda!!

CucuArt
Bulgaria
Almost 2 years using the app
OneCommerce.io replied February 28, 2023

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

March 6, 2023

Technical support is very responsive and super helpful. The product is easy to use and has a lot of good features.

ANJU Container Homes
United States
Almost 2 years using the app
OneCommerce.io replied March 9, 2023

Hi Jasmine,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

October 5, 2022

Very timely and professional support.
App is easy to use and setup work are minimal.
Highly recommanded

Caselism
Hong Kong SAR
Almost 2 years using the app
OneCommerce.io replied October 6, 2022

Hi Tony,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

May 11, 2022

I just installed this app to add multi-language capability to my website. It is easy to use and appears to do a good job at translating the content. I had a little problem implementing the switcher and using the online chat, Lisa was able to quickly resolve the problem.

Envistia Mall
United States
Almost 2 years using the app
OneCommerce.io replied May 12, 2022

Hi Ronald,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

August 23, 2022

Jennifer was excellent with her savvy and prompt customer service. Love the Transcy app. It's really the only app I have had installed since opening my storefront. A+++ customer service.

OpticBridge
United States
Almost 2 years using the app
Edited August 3, 2021

I´ve been using Transcy working on the translation of my website, and I can confirm they have one of the best customer service ever. Having some doubts and some things coming up while I´m working on the translation of my website, has not been a problem as they have been so kind and really fast to help and resolve everything that has come up until now. You feel you have someone watching your back :). All good for me until now!

MAD EGO
Spain
Almost 2 years using the app
OneCommerce.io replied July 20, 2021

Hi there,

I'm Galvin from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Galvin
Transcy - Translate Language and Convert Currency

September 8, 2021

The app its really cool! Has a lot of features, lot of them can be use with the basic/free plan, but the most important thing here, is that we had an issue with our site, something was not working well, we contacted the support team, grant them access to the site and like Magic, they solved the issue, make the app work like a charm and now we have our translated site working GREAT! So in resumen, 100% recommended app and team behind the app!

Metta
United States
Almost 2 years using the app
OneCommerce.io replied September 8, 2021

Hi Ana,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

July 11, 2022

Very useful and quick in helping me out. Really recommend the customer service. Regarding the app it's not 100% accurate, I need to check and translate by hand sometimes

GUAJA.
Portugal
Almost 2 years using the app
OneCommerce.io replied July 18, 2022

Hi there,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

August 2, 2022

I like it, the support is always ready to help, to me its a great apps, and I will use for other business I might have.

idinahuii
France
Almost 2 years using the app
Edited October 6, 2021

The assistance from Lisa was Fantastic. A lesson on being able to take a small business Global. The service couldn't have been better. Thanks Lisa. Youre a legend. Very Easy to use.

Art By Bodge
Australia
Almost 2 years using the app
OneCommerce.io replied September 27, 2021

Hi there,

This is Hubert from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Hubert
Transcy - Translate Language and Convert Currency