Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,920)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

Edited June 15, 2021

This app is easy to manage translation on your website.
Customer support is fast responding and helpful.

LÝFT
Japan
Over 1 year using the app
OneCommerce.io replied June 15, 2021

Hi there,

I'm Selina from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Selina
Transcy - Translate Language and Convert Currency

July 13, 2021

Easy to Use app with good translation engine as well and Great Support team easy to work with. Offered additional Features to help my store

Kamala Stores
India
Over 1 year using the app
OneCommerce.io replied July 13, 2021

Hi Abishek,

This is Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

May 20, 2022

This app is recommended because their customer service can support their own product . The requirements function very well and questions are referred to instantly

Bella Donna
Hong Kong SAR
Over 1 year using the app
OneCommerce.io replied May 23, 2022

Hi there,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

Edited May 3, 2023

Highly recommend! The fastest response real human CS Team ever. Thank you for your help. I am confident with the other problems in future and work with Transcy Team.

TMG Industrial
Canada
Over 1 year using the app
OneCommerce.io replied May 9, 2023

Hi David,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

June 10, 2022

J'ai utilisé cette application pour traduire mon site du français vers l'anglais, et potentiellement plus tard vers d'autres langues. Je la trouve très intuitive, bien intégrée à Shopify, complète en termes de fonctionnalité et leur service client est au top. Je viens de l'installer mais pour l'instant l'expérience est excellente ! À voir dans le temps et en fonction de l'évolution de mes besoins.

Foglietto
France
Over 1 year using the app
OneCommerce.io replied June 13, 2022

Hi Emeline,

This is Jolie. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy - Translate Language and Convert Currency

July 19, 2022

The support staff is great!!! Even with simple set up, I needed a bit more help. Jennifer was supper great and helpful

Scalp Tech Inc Shop
Canada
Over 1 year using the app
August 4, 2022

excellent service Great app
an agent just came and helped me with the current theme issues i had without me noticing! unbeatable customer service

MASMOUDI PASTRY
Canada
Over 1 year using the app
March 30, 2022

excelente atención! lo acabo de instalar y hasta el momento funciona perfecto, es muy buena la recomiendo

JGLashes
Mexico
Over 1 year using the app
OneCommerce.io replied April 4, 2022

Hi Jazmin,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

Edited January 5, 2022

Always helpful support again and again. They always respond immediately, so I'm very satisfied with this app.

xtrahunt.dk
Denmark
Over 1 year using the app
OneCommerce.io replied November 26, 2021

Hi Thomas,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

June 22, 2022

Works Perfectly and the support was amazing and I can highly recommend this app. I was guided through the setup process perfectly. Thank you very much.

Timeisyours
Switzerland
Over 1 year using the app
OneCommerce.io replied June 27, 2022

Hi Roger,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency