Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,920)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
    5.5K
  • 5% of ratings are 4 stars
    267
  • 1% of ratings are 3 stars
    43
  • 0% of ratings are 2 stars
    25
  • 2% of ratings are 1 stars
    125
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

December 10, 2021

I used the app just to give our spanish speaking customers the option to review our site in their first language and it has worked out great!!

SPSI Inc.
United States
Over 1 year using the app
OneCommerce.io replied December 13, 2021

Hi Steven,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

Edited October 7, 2023

Ik ben geholpen door Harry, hij reageerde binnen enkele seconden en heeft mij goed en snel geholpen! ben super tevreden en raad iedereen deze app aan!

Oryza Rosa
Netherlands
Over 1 year using the app
Edited June 16, 2021

So far so good and the stuff (Liza & Tony) is helping me a lot! Thanks :) Now I am using the free version but soon we'll see, thanks again

Venere Global
Italy
Over 1 year using the app
OneCommerce.io replied June 16, 2021

Hi Zehra,

This is Xavia from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Xavia
Transcy - Translate Language and Convert Currency

September 17, 2021

Lisa and the dev team helped us out tremendously. The response time was very fast and kept us updated with their progress.

GLOWTEN.com Signs Store Ltd.
Canada
Over 1 year using the app
OneCommerce.io replied September 20, 2021

Hi there,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

February 10, 2022

Super amazing support... LOVE IT... they even made amazing changes to the setup...im super happy with how they programed the design and look.

Le Pirol
Denmark
Over 1 year using the app
OneCommerce.io replied February 11, 2022

Hi Morten,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

August 6, 2022

Great support and the app looking amazing!
I asked the team to help me with implementing it in my theme and they did it in no time

WIGELZ
Israel
Over 1 year using the app
February 8, 2022

Works great, Good editing options also have good and responsive customer support. It is great if you need a fast way to add an translation app.

thevaulte
United States
Over 1 year using the app
OneCommerce.io replied February 9, 2022

Hi Wesley,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

Edited March 9, 2024

Hade problem med att vissa översättningar inte slog igenom men fick snabb och bra support av "Polaris" via chatten. Jag är mycket nöjd!

Natural Winner AB
Sweden
Over 1 year using the app
March 14, 2022

I cannot tell you about your app just yet! But I can praise Tailor, from your customer service,
- Friendly approche - easy to understand - took the time to understand my needs.

So-local
Canada
Over 1 year using the app
OneCommerce.io replied March 15, 2022

Hi Sonia,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

February 17, 2022

Great app for translation and the chat support is a real plus whenever we have an issue! The team is answering quite fast for any inquiries, we've been using this app for a few months and everything works pretty well!

BEDI Studios | Atelier IV V VII Inc.
Canada
Over 1 year using the app
OneCommerce.io replied February 18, 2022

Hi Inder,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

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