Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,920)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

February 14, 2022

I am trying a free version, pretty easy, looks big, not sure how to customize. However fast and efficient support. Like it as of now. Not sure how to delete the currency option, but I am sure we will figure it out. Overall looks good.
Thank you

RK
United States
Over 1 year using the app
OneCommerce.io replied February 15, 2022

Hi there,

Here's Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

May 30, 2022

번역 및 통화 변경을 위해 앱을 사용하였는데, Shopify 각 페이지 별로 번역 내용이 정리되어 있어 좋습니다. 다만, 키워드로 번역 사항을 검색할 수 있는 기능이 있다면 더 좋을 것 같습니다!

Maison Seoul
South Korea
Over 1 year using the app
OneCommerce.io replied May 31, 2022

Hi Steve,

This is Jolie. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Based on your feedback like "However, it would be better if there was a function to search for translations by keyword!", I seem not to catch this point clearly, because our app is having this function to search your translation based on keyword.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy - Translate Language and Convert Currency

July 15, 2022

Good team willing to help as soon as you find an issue. I appreciate their help in the difficult process of getting a multi-lingual store. Thanks!

Le Marchand Futé
Switzerland
Over 1 year using the app
OneCommerce.io replied July 18, 2022

Hi there,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

October 15, 2022

Just started using the app and it seems good and easy. Team was reactive and helpful on my questions

PetitFaune
France
Over 1 year using the app
OneCommerce.io replied October 18, 2022

Hi Adeline,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

March 4, 2022

i am impressed, awesome, instant translation, easy to setup, recommended for everyone, you should try

LALANALABS
United States
Over 1 year using the app
OneCommerce.io replied March 6, 2022

Hi Oscar,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

June 9, 2022

Great app & support! Well worth the money... 100% recommended. I have tried a few and this one is great no hidden fees

Anonymous Ism
United Kingdom
Over 1 year using the app
OneCommerce.io replied June 13, 2022

Hi Jake,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

January 6, 2022

Took a while to get it set up properly, but now it works well decent features, and easy to use reccomnded

amsclinic shop
Canada
Over 1 year using the app
OneCommerce.io replied January 6, 2022

Hi Richard,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

January 5, 2021

Very helpful and lisa answered all my questions, the app is very well done and the free plan has everything i need as a startup business ! Thank you

BABI
Canada
Over 1 year using the app
OneCommerce.io replied January 5, 2021

Hi there,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

August 16, 2021

perfect customer service from Andy. the app is enough for the currency and translation change up to location.

watchhome.com
United Kingdom
Over 1 year using the app
OneCommerce.io replied August 16, 2021

Hi Emre,

Here's Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

September 13, 2021

Excellent customer service; this is the app you need for your Shopify store great choice! You would not regret it.

YD Boutique
United States
Over 1 year using the app
OneCommerce.io replied September 14, 2021

Hi Yadira,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency